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[Closed] Planned Maintenance - Multiple Services, Dental Science Building

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Service(s) affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi
Building(s) affected
Dental Science Building
Category
Planned Maintenance

Wireless services will be unavailable for a period of up to 5 minutes while access points are rebooted following a configuration change. This change will address wireless channel congestion issues in the building.

[Closed] Service Degradation - Multiple Services, Bowman House

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Service(s) affected
eduroam,
Campus Data Network Connectivity
Building(s) affected
Bowman House
Category
Service Degradation

Bowman House (BH) has lost all network connectivity. A Network Engineer is currently investigating.

[Closed] Planned Maintenance - Multiple Services, Oakdale Power Plant Substation

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Service(s) affected
eduroam,
Campus Data Network Connectivity
Building(s) affected
Oakdale Power Plant Substation
Category
Planned Maintenance

ITS will be migrating some of the wired cross connect cables in the buildings below. Wired and wireless services with both be affected.

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
Windows,
Microsoft SQL Server Hosting and Administration,
Virtual Server
Category
Planned Maintenance

Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.

Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.

[Closed] Planned Maintenance - Data Center Operations & Services

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Service(s) affected
Data Center Operations & Services
Category
Planned Maintenance

There will be three separate ITS NES datacenter network refresh project changes taking place on the September Infrastructure Day. The first involves the Lindquist datacenter, and the second two will take place at the Information Technology Facility (ITF).

1. Routing will be changed for global-scope and local-scope networks used by ITS Enterprise Infrastructure (EI) managed or hosted servers in the LC datacenter.  This work affects both general and secure server networks. All other LC networks (customer-managed, storage, or non-EI tenants) are not in scope. For each network change, all servers

[Closed] Planned Maintenance - Dispatch

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Service(s) affected
Dispatch
Category
Planned Maintenance

Dispatch will be unavailable as its database server undergoes quarterly security patching. If you use Dispatch's API to push communications, please pause sending requests during this maintenance window. If you have any scheduled communications that would go out during the outage, they will be picked up when the application comes back online.

[Closed] Planned Maintenance - Oracle Hosting and Administration

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Service(s) affected
Oracle Hosting and Administration
Category
Planned Maintenance

ITS will apply security updates to the Oracle servers. Each instance on the server will be down for approximately 45-60 minutes per host. Below is an approximate schedule:
Server            Time
fprod-db         3:30am
hprod-db        3:50am
bagel              4:15am
scone             4:15am
zwieback        4:15am
hoagie            4:40am
popo               4:40am
toast               4:40am

[Closed] Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

[Closed] Service Degradation - Multiple Services

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Service(s) affected
Virtual Private Network (VPN),
macOS
Category
Service Degradation

The Global Protect VPN client for macOS is reporting a “A valid client cert is required for authentication.” error. This issue looks to be confined macOS devices imaged offsite starting Saturday, Sep 14. The current workaround is to install and use the Cisco VPN client from Self Service: Core Software on effected macOS devices. ITS is working to resolve the issue.

[Closed] Planned Maintenance - JAMF Pro Apple Device Management

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Service(s) affected
JAMF Pro Apple Device Management
Category
Planned Maintenance

The Jamf service will be upgraded to version 11.9.1. There should be no interruption of services to our clients.