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Service Degradation - Large Scale Storage (LSS)

Large Scale Storage (LSS)
Service Degradation

ITS Research Services is aware that users are having issues access itf-rs-store18.hpc.uiowa.edu and itf-rs-store24.hpc.uiowa.edu and is working to resolve these issues. 

[Closed] Planned Maintenance - Telephone and Voice Services - Analog Gateways

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Telephone and Voice Services
Planned Maintenance
HCIS staff will be performing planned maintenance to migrate analog gateways to the new voice network, which will impact the buildings in the linked spreadsheet. Each gateway will be migrated individually, with an expected downtime of approximately 10 minutes per gateway. These cutovers will occur sequentially on Monday November 24th between 7:00 PM and 9:00 PM, resulting in temporary dial tone interruptions during this window.
 
What to Expect: During the migration, dial tone service will be temporarily unavailable for the following systems:
Elevator phones
Fire alarm panels
Area of Refuge

[Closed] Planned Maintenance - Multiple Services

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eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi
Planned Maintenance

ITS will be performing maintenance to the campus wireless network. This involves upgrading the software that runs the wireless infrastructure.

During the maintenance window wireless performance may be degraded in areas of campus for brief (10 - 15 Minutes of time). 

This maintenance is necessary to address routine software and security issues.

[Closed] Planned Maintenance - Data Center Operations & Services

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Data Center Operations & Services
Planned Maintenance

There are three changes planned for Infrastructure Day on Sunday,  November 23rd.  Read on for details. . . . 

Start: Sunday, November 23, 2025 – 6:00 am

End: Sunday, November 23, 2025 – 8:00 am

The first two changes will occur from 6:00 am to 6:15 am.

  1. At ITF, the research ASA firewalls will be moved to the new network fabric. No configuration changes will be made, just migrating connections and using the active and passive firewalls to mask any impact to end customers.
  2. (Canceled) The Enterprise Infrastructure (EI) storage subnet in the ITF datacenter will be migrated to a new network VRF.  Routed

[Closed] Planned Maintenance - Oracle Hosting and Administration

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Oracle Hosting and Administration
Planned Maintenance

University Data Warehouse (DWPROD) will be unavailable during this time as it is upgraded to the Oracle container database format.

Service Degradation - ICON

ICON
Service Degradation

There is currently an issue where the student dashboard in Canvas (ICON) may not be displaying future items in the To-Do list. ITS staff are working with the vendor on resolving this issue. 

Service Degradation - Multiple Services

macOS,
Campus Data Network Connectivity
Service Degradation

Download speeds from Apple are currently very slow (2MB/s or lower) on campus or through VPN services. This is lengthening the amount of time it takes for an Apple macOS/iOS device update/upgrade to take place. Other large downloads from Apple may be affected. Device Management services from Apple do not seem to be affected at this time. ITS staff are looking into the issue.

[Closed] Planned Maintenance - High Performance Computing - Argon HPC Fall Maintenance

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High Performance Computing
Planned Maintenance

The Argon HPC service will be down for regular maintenance from 8:00 AM on November 19th until 8:00 AM on November 20th. During the maintenance all jobs will be stopped and users will be unable to log in.

[Closed] Service Degradation - Large Scale Storage (LSS)

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Large Scale Storage (LSS)
Service Degradation

ITS Research Services is aware that users are having issues access its-rs-store31.hpc.uiowa.edu and is working to resolve the issues. 

[Closed] Planned Maintenance - Linux Software Mirrors

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Linux Software Mirrors
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.