Service status history
Planned Maintenance - Large Scale Storage (LSS)
ITS Research Services will be performing maintenance on a limited number of LSS systems on May 20th and May 21st. We will be adding additional resources to these systems to improve performance and enhance network redundancy. We recommend saving and closing all files stored on LSS before the maintenance occurs to prevent data loss or corruption.
Wednesday, May 20th:
Adding additional memory to LSS systems - We anticipate the this work taking around an 1-2 hours, and will notify share owners once the system is available again.
- 8am -12pm
- itf-rs-store31.hpc.uiowa.edu
- 1pm - 5pm
- itf-rs-store27.hpc.uiowa
Planned Maintenance - High Performance Computing
Argon HPC will be temporarily unavailable for scheduled maintenance. Running jobs will be stopped, and login access will be unavailable during this time. Please plan accordingly. Thank you for your understanding.
[Closed] Planned Maintenance - Telephone and Voice Services
ITS-EI staff will be performing maintenance on a network switch located in the Chemistry Building. All devices and services connected through this switch will be temporarily impacted, including analog gateways and SIP phones that are registered to SBCs associated with the Chemistry Building switch. The outage is expected to last approximately 10 to 20 minutes while the network switch work is completed.
The buildings affected by this maintenance are listed in the linked spreadsheet.
What to Expect:
During the maintenance window, dial tone service will be temporarily unavailable for the following
[Closed] Planned Maintenance - Campus Data Network Connectivity, Medical Laboratories
As part of the Build UI project, power to our data equipment will be temporarily interrupted. During this time, data services will be unavailable in the northwest section of the building. We’ll share updates as service is restored.
Service Announcement - Microsoft 365: Email & Calendaring - Email Phishing Spread Reduction
[Closed] Service Announcement - UI-Guest Wi-Fi
ITS will be changing the underlying IP subnet used for UI-Guest to the new Network Segmentation Net
Old IP Address Ranges:
172.23.96.0/20 East UI-Guest #1
172.23.112.0/20 East UI-Guest #2
172.23.192.0/20 West UI-Guest #1
172.23.208.0/20 West UI-Guest #2
New IP Address Range:
10.144.0.0/15
[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
Please be advised that the following switches will undergo an emergency preventative maintenance reboot:
- llib-1.switch
- base-2.switch
- ks-10.switch
- cat-8.switch
- cnb-10.switch
- d-5.switch
- c-5.switch
- p-2.switch
During this time, the switches will be temporarily unavailable, and connected devices or services may experience brief network disruption.
Expected Downtime: 30-60 minutes.
Please plan accordingly and ensure that any critical tasks or operations are completed prior to the scheduled maintenance window.
We apologize for any inconvenience this may cause and appreciate your understanding.
[Closed] Outage - ICON Direct - Follett Discover
The Follett Discover link in ICON used by instructors to order textbooks and instructional materials through the Follett Hawkshop is temporarily unavailable. ITS is working to restore the link. Currently, the best method to order Follett Hawkshop materials is to email Tim Pichler at 2253txt@follett.com.
This outage only affects the Follett Discover link in ICON. If you order your materials through ICON Direct, the ICON Direct Order Tool is still available.
[Closed] Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
[Closed] Planned Maintenance - ICON Direct - Transition to VitalSource eReader
The ICON Direct eReader is switching from RedShelf to VitalSource on Monday, May 18, 2026. eTexts for Summer 26 classes will be available by approximately noon on May 18th.