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[Closed] Service Announcement - Microsoft 365: Email & Calendaring - Email Phishing Spread Reduction

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Microsoft 365: Email & Calendaring
Service Announcement
ITS will implement a daily sending limit for student email accounts on Tuesday, May 19, 2026. This first phase will focus on students without current employee roles and will be followed by another phase to include student employees. The final goal is expansion to all accounts which will include faculty and staff. The primary driver behind this change is to limit the spread of phishing attacks when an account is compromised. When a bad actor gains access to a university account, they typically move quickly to send large volumes of phishing emails to other members of our community. By capping

[Closed] Service Announcement - UI-Guest Wi-Fi

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UI-Guest Wi-Fi
Service Announcement

ITS will be changing the underlying IP subnet used for UI-Guest to the new Network Segmentation Net

Old IP Address Ranges:

172.23.96.0/20   East UI-Guest #1
172.23.112.0/20  East UI-Guest #2
172.23.192.0/20  West UI-Guest #1
172.23.208.0/20  West UI-Guest #2

New IP Address Range:

10.144.0.0/15
 

 

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Campus Data Network Connectivity
Catlett Residence Hall,
College of Nursing Building,
Currier Hall,
Daum Hall,
Kinnick Stadium,
Lakeside Lab Library,
Petersen Residence Hall
Planned Maintenance

Please be advised that the following switches will undergo an emergency preventative maintenance reboot:

  • llib-1.switch
  • base-2.switch
  • ks-10.switch
  • cat-8.switch
  • cnb-10.switch
  • d-5.switch
  • c-5.switch
  • p-2.switch

During this time, the switches will be temporarily unavailable, and connected devices or services may experience brief network disruption.

Expected Downtime: 30-60 minutes.

Please plan accordingly and ensure that any critical tasks or operations are completed prior to the scheduled maintenance window.

We apologize for any inconvenience this may cause and appreciate your understanding.

[Closed] Outage - ICON Direct - Follett Discover

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ICON Direct
Outage

The Follett Discover link in ICON used by instructors to order textbooks and instructional materials through the Follett Hawkshop is temporarily unavailable. ITS is working to restore the link. Currently, the best method to order Follett Hawkshop materials is to email Tim Pichler at 2253txt@follett.com. 

This outage only affects the Follett Discover link in ICON. If you order your materials through ICON Direct, the ICON Direct Order Tool is still available.

[Closed] Planned Maintenance - Linux Software Mirrors

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Linux Software Mirrors
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.

[Closed] Planned Maintenance - ICON Direct - Transition to VitalSource eReader

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ICON Direct
Planned Maintenance

The ICON Direct eReader is switching from RedShelf to VitalSource on Monday, May 18, 2026. eTexts for Summer 26 classes will be available by approximately noon on May 18th.

[Closed] Service Announcement - ICON Direct - New VitalSource eReader

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ICON Direct
Service Announcement

The ICON Direct eReader has been updated to VitalSource.

Important Notes:

  • Upon opening an eText in the VitalSource eReader, you will need to accept the VitalSource Terms of Use - this will only need to be completed once, when the eReader is accessed for the first time.
  • The VitalSource eReader requires 3rd party cookies to be enabled in order to work correctly (and for Safari users, there's an additional setting that needs to be toggled); more information about this can be found in this Unizin article.

[Closed] Planned Maintenance - ICON Direct - Pearson MyLab and Mastering

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ICON Direct
Planned Maintenance

During this maintenance window, MyLab and Mastering will not be available.

[Closed] Planned Maintenance - Multiple Services

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Digital Signage,
SiteNow
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Maintenance reference: #7264

[Closed] Planned Maintenance - Planned Analog Line Maintenance

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Planned Maintenance

There is a planned maintenance on the Voice Gateway to be performed on May 13th. Should take place between 6am and 7am. User may experience interruptions in analog telephony service during this time.