Service status history
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.
[Closed] Service Degradation - Clickers
Top Hat is experiencing increased latency due to internal errors. The Top Hat engineering team has identified the issue and is actively working on a resolution. More information is available at: https://tophat.statuspage.io/incidents/ydpfyrd3l4ld
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.
[Closed] Planned Maintenance - Clickers
Top Hat has scheduled maintenance on the first Sunday of every month, from 4:00 AM CT to 7:00 AM CT.
During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.
[Closed] Planned Maintenance - JAMF Pro Apple Device Management
The Jamf service will be upgraded to version 11.13. There should be no interruption of services to our clients.
[Closed] Service Degradation - eduroam, Multiple Buildings
The eduroam wireless service is experiencing issues in some buildings across campus. ITS is investigating the issue.
[Closed] Planned Maintenance - Telephone and Voice Services
UI Health Care staff will perform maintenance to install system upgrades on the Session Border Controllers (SBCs). This maintenance is expected to take up to 2 hours, and there should be no disruption to telephony services during this period.
[Closed] Planned Maintenance - Telephone and Voice Services
UI Health Care staff will be conducting emergency maintenance on the Session Border Controllers (SBCs). This maintenance is scheduled to last approximately 30 minutes and will impact telephony services, including calling capabilities.
During this period, users will experience disruptions in telephony services. Elevator phones and area of rescue assistance phones will be impacted by this maintenance. Please use a cellular device to call 911 in the case of an emergency in these areas if service is impacted.
[Closed] Planned Maintenance - Multiple Buildings
A firmware update will be applied to the Brocade SAN B switches. No impact to services is expected.
[Closed] Outage - Linux Software Mirrors
The Linux Software Mirrors service (mirrors.uiowa.edu) is down due to an issue with the backend storage.
ITS is working to fix the problem.