Some users may have difficulty logging into MAUI in ICON.  ITS staff are working on resolving this issue. Switching to the Chrome web browser is recommended to access MAUI in ICON at the moment.

The Unified Communications team is aware of multiple issues currently affecting VoIP phones on campus. Devices most affected are the following models: VVX201, VVX311, VVX501, and Poly E100. If there is any sort of interruption of service with your phone, it is advised to power cycle the phone by unplugging the data and power from the back of the phone (leave power off the phone for at least a minute). Also, please do not hook any sort of external power supply back the phone when re-connecting the device. Power over Ethernet is available to these devices. Having both plugged in can further

Network connectivity is currently impacted in portions of DSB due to a network switch being down. Users in the affected area may experience a loss of wired and/or wireless network connectivity.

A network engineer is en route to investigate and restore service. Additional updates will be provided as they become available.

Engineers have identified a known issue with the wireless discovery service that prevents personal mobile devices from discovering Assistive Listening broadcasts in select campus locations. Dedicated assistive listening devices are unaffected.
Engineers are testing a software update to the wireless system that would resolve this issue and will update this notice when resolved.

WW Norton is currently investigating an issue with loading time and user logins across Norton products and courseware. Status updates here.

Users may be unable to access PaperCut Web Print or Mobile Release when not connected to the University network. Access currently requires a campus computer, connection to eduroam, or the UI VPN. ITS is monitoring the impact and will provide additional information as it becomes available.

Users connected to the Healthcare network may experience issues accessing some content linked from ICON courses. Access to ICON itself is available, but certain course resources may be impacted. ITS is investigating.

Users are currently experiencing intermittent issues accessing some web applications including MyUI, UI Workflow, and other applications. IT staff have been contacted and are working on the issue.