A Home Drive (also known as the H: drive) is a private space where files can be stored to a backed up location that is accessible from work or home 24 hours a day 7 days a week. Up to 25 GB of storage is available to all faculty, staff, and students free of charge and can be accessible from work or home.
30 day snapshots are online for users to do a "self-restore". Backups of data are kept for 6 months. Contact the ITS Help Desk if you need assistance with a previous version or a restore.
Access from off campus is available through VPN (UI Anywhere) or Virtual Desktop.
General Support Information
Frequently Asked Questions
Current Status
Maintenance
Past 90 Days
Alert History
Beginning Tuesday, September 13, 2022, ITS will stop automatic provisioning of Home Drives (H: Drives) for new faculty, staff, and student accounts. To further the modernization of our campus user experience we offer OneDrive for Business as the standard individual file storage solution. The service offers 1 TB of file storage space, document collaboration, sharing, desktop file sync and broad availability with a standard internet connection.
The Home Drive (H: Drive) service will continue to fill some needs on campus, but most new users do not require it. In situations where a Home Drive is required, they can be requested through the ITS Help Desk via an exception process. More information on the Home Drive request process is available at the ITS support site.
Scheduled Work: Software upgrade for production and research routers
Data Center(s): Information Technology Facility (ITF)
Expected Impact on Services: The work should not cause any user-visible disruption
Expected Duration: 4 hours total (4 AM - 8 AM)
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 3 hours total (6 AM - 9 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 2 hours total (6 AM - 8 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 2 hours total (6 AM - 8 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Expected Duration: 2 hours total (6 AM - 8 AM)
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled Work: F5 chassis maintenance
Data center(s): Lindquist Center (LC) and Information Technology Facility (ITF)
Expected impact on services: None
Expected Duration: 4 hours (4 AM - 8 AM)
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected Duration: 2 hours (6 AM - 8 AM)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled work: Software updates and server reboot if needed for itf-rs-store16 and lc-rs-storage02
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected Duration: 1 hour max (7 AM - 8 AM)
Expected impact on services: Minimal unless the updates demand reboot. Compliant LSS Pilot service might be unavailable and users should plan accordingly. This affects the pilot systems only, Large Scale Storage (LSS) and HPC attached storage will not be affected.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.