Respondus Inc. are the developers for the quiz authoring tool Respondus 4.0 and the secure Respondus LockDown Browser. Both pieces of software are available to users on campus.
For other information regarding Respondus 4.0 & LockDown Browser, please visit our new website https://teach.uiowa.edu/respondus.
For additional questions that have not been answered here, please contact the ITS Help Desk at its-helpdesk@uiowa.edu or by phone at 319-384-HELP(4357).
Current Status
Maintenance
Past 90 Days
Alert History
There is an issue with the version of Respondus LockDown Browser that is available in the computer labs on campus. Users have reported the following error:
"You are not currently logged in, possibly due to a long period of inactivity." and are shown a link to login again. The login link does not go to the HawkID login page and users should not click it. Students' quiz answers will not be lost if they get this message. Refreshing the page will remove the error.
ITS support staff has been working with Respondus, who confirms that updating to the latest release of their software will resolve this issue. ITS is working to get LockDown Browser updated in computer labs on campus as soon as possible.
For students who manage their own machines, information on how to update the software can be found here:
http://support.respondus.com/support/index.php?/Knowledgebase/Article/Vi....