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Learn at Iowa (learn.uiowa.edu) is an online course storefront, payment processing, and certificate generation platform that allows external users to sign up for non-academic courses. Colleges or units may use learn.uiowa.edu to offer professional development, public outreach, or other non-academic courses to users external to the University of Iowa.

For more information regarding Canvas Catalog's please visit - https://community.canvaslms.com/docs/DOC-9620

There are two major components to this service. One is the storefront which is Canvas Catalog, branded by the University as UI Learn. This component is where the the individual course offerings are listed. Anyone can access the site (learn.uiowa.edu) and enroll in a course. Accounts are created upon enrollment. Some course offerings are free while others are for a fee. Courses that are for a fee require payment before users can gain access to the course. The other major component is the Learning Management System(LMS), Canvas, branded as Learn by the University, where the courses actually live. Learn is where course instructors/developers will load the content and create the course experience. It is the same LMS platform that ICON uses.

General Support is provided by the Department/College/Program/Office that is offering the course. Technical issues that require contact with the vendor will be handled by the ICON Support staff. Users of the service should start help inquiries with the course instructor first and allow them to be escalated as needed. The instructor would then contact the Support person they consulted with to get the course if they could not resolve the issue. The support person can then contact us, ICON Support, if needed.

Training

For training setting up courses or programs contact the ITS Help Desk - its-helpdesk@uiowa.edu or 319-384-4357.

Current Status

There are currently no alerts.

Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
There is currently no planned maintenance.

Past 90 Days

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Alert History

Start: 
Friday, August 31, 2018 - 11:00pm
End: 
Saturday, September 1, 2018 - 12:00am
Description

Canvas will be performing maintenance on the Attendance (Roll Call) tool in Canvas. Users will not be able to access the Attendance interface to take new attendance or generate attendance reports for up to 30 minutes during this maintenance event.

Services
Last updated: 
Saturday, September 1, 2018 - 12:00am
Start: 
Monday, May 21, 2018 - 2:30am
End: 
Monday, May 21, 2018 - 3:00am
Description

Canvas will be performing a brief maintenance event to apply a critical security update. Users will not be able to access Canvas during the maintenance time.

Services
Last updated: 
Monday, May 21, 2018 - 3:00am
Start: 
Thursday, January 25, 2018 - 2:00am
End: 
Thursday, January 25, 2018 - 4:00am
Description

Scheduled SCORM Maintenance

Instructure will be performing maintenance on the Canvas SCORM integration. Users will not be able to access SCORM content for 2 hours during this maintenance event. They hope that this maintenance will take less time than estimated.

Services
Last updated: 
Thursday, January 25, 2018 - 4:00am

Learn at Iowa Contact Information

ITS Help Desk
its-helpdesk@uiowa.edu
319-384-4357