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This Info Center is designed to provide information and basic troubleshooting tips about features and security measures in the Mac operating system.

Current Status

There are currently no alerts.

Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
There is currently no planned maintenance.

Past 90 Days

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Alert History

Start: 
Friday, November 12, 2021 - 5:15pm
End: 
Tuesday, December 7, 2021 - 4:30pm
Updates
Tuesday, December 7, 2021 - 4:15pm

ITS has updated documentation to address this issue.

Mounting your Home Drive

How to Connect to Shared Folders

Description

Auto-mounting shares at login is no longer working for macOS computers on campus. Manually mounting shares should still work. ITS is currently working on a solution.

Services
Last updated: 
Tuesday, December 7, 2021 - 4:34pm
Start: 
Wednesday, May 26, 2021 - 3:00pm
End: 
Tuesday, August 3, 2021 - 8:00am
Updates
Tuesday, August 3, 2021 - 8:45am

This issue is resolved. 

Description

A recent macOS update for systems running Mojave 10.14 is causing problems with connections to University resources. Users will not be able to connect to shared network volumes or print. If the screen lock engages, the user will not be able to log back into their account. Other versions of macOS are not known to be affected. ITS staff are currently working with Apple to resolve the situation.

Temporary workarounds: restart the computer every two hours and turn off screen lock.

Services
Last updated: 
Tuesday, August 3, 2021 - 8:49am