What we do

Information Technology Services (ITS) caters to the diverse technology needs of University of Iowa students, employees, and visitors. It provides technical support, resources, and services essential to the core mission and daily operations of the institution. ITS is part of a broader community of campus IT providers known as OneIT. In addition to ITS, OneIT includes the administrative and collegiate IT units outside of health care. OneIT collaborates with Health Care Information Systems to deliver jointly managed and interdependent services and technologies. All of the IT groups work together to provide a seamless experience for technology users and to deliver services in a coordinated, efficient manner. 

Collaborating closely with IT professionals in colleges and departments, ITS is responsible for strategy, planning, and delivery of information technology at the UI. IT services include: 

  • Administrative systems for records and business processes 
  • Application development 
  • Assistance navigating evolving artificial intelligence tools 
  • Email, calendar, and cloud collaboration tools 
  • End-user support 
  • Identity and access management 
  • Incorporating technology into teaching and learning 
  • Infrastructure, including networking and data centers 
  • Information security and policy 
  • Research computing solutions, services, and storage 
  • Software licensing 
  • Technology training 

Details on these services and many more are available in the IT service catalog. 

About the organization

  • 1958

    University Computing Center established

  • 1960

    Administrative Data Processing Center established

  • 1978

    University Computing Center renamed Gerard P. Weeg Computing Center

  • 1981

    Data Networking department established

  • 1983

    Office of Telecommunications established

  • 1995

    The four units came together as Information Technology Services

Today

The ITS organization comprises seven departments.

Administration Information Systems CIO Office Enterprise Infrastructure 

Enterprise Services Information Security & Policy Office

 Office of Teaching, Learning, & Technology Research Services

Since 2005, ITS has been led by Associate Vice President and Chief Information Officer Steve Fleagle.

OneIT Thank You Program

Recognize a OneIT employee who has done great work or exhibited a high level of customer service. Recognition is acknowledged with a thank you note sent to the employee and their supervisor on behalf of the nominator.

Send a thank you