1. Login to Listserv
2. Select List Management and select your list
3. Select Subscriber Reports
4. In the "Report Format" field, click the down arrow
5. Choose CSV Format and click Update
6. Open File Explorer and find the downloaded file.
7. Save it with the name of your list.

NOTE:  you may need to clean up the email address field if names are listed after the email address

The list owner should send the following to its-email@uiowa.edu.  In the message, tell us:

1. Name of the Listserv that you are converting
2. What the new mail-enabled distribution list should be named
3. Should it be listed in the Global Address List? Y/N
4. Should non-Iowa addresses be allowed to send to the distribution list? Y/N
5. Does the list need to be setup with moderation or limited senders? Y/N
6. Attach the exported subscriber list to the message - if you need help, let us know and we can help get the subscribers.
7. Who should be allowed to add/remove members?  The distribution list will be added to Access Management for managing members in the Listserv Lists service.  

M365 Groups will appear in the Global Address List (GAL) unless you specifically ask us to hide it. Although it is a rare occurrence, if a group is not hidden, anyone could select the group and email all the members.  

Be careful with the naming of your group -- you want to make sure it accurately reflects what the group is for and doesn't misrepresent a department, club, person, etc. since it does appear in the GAL

1. List owner will create the Microsoft 365 Group.  In Outlook, in the folder list, right click on Groups and select New Group.  
2. Type the group name in the Name field
3. Type the description of the list
4. Select the Privacy of the group using the down arrow in the Privacy field
5. Select "send all group email and events to members' inboxes.  They can change this setting later"
6. Click Create
7. On the Add Members screen
   1. Paste your list of addresses (all addresses listed continuously separated by a semicolon)  OR
   2. Click X, then click the down arrow on Group Settings
   3. Select Invite Others
   4. Click the Send an Email Invitation link.  Recipients receive an invitation to join the group.
   5. In the To field, paste the addresses from your exported subscriber list (one address per line) and send the email.  NOTE: you may need to clean up the email address field from your exported subscriber list.  If it contains names after the email address, those will need to be removed)
8. If the list needs to be setup with moderation or limited senders, email its-email@uiowa.edu with who should be allowed to send and if moderated, who the moderators should be.  Note, if the subscribers send a message and it is approved by a moderator, the message may end up in Junk Email on external email systems (Gmail, Yahoo, etc)

Let its-email@uiowa.edu know what list is being converted and when the Listserv list can be deleted.  

For more information on Microsoft 365 Groups see https://its.uiowa.edu/services/microsoft-365/microsoft-365-groups 

Outlook for Mac users should use OWA to create and maintain the group (edit settings, maintain membership, etc)

The list owner should send an email to its-email@uiowa.edu with the following information:

1. What the new Team should be named
2. Attach a copy of the exported email addresses to the message
3. Who should be owners of the Team
4. What list is being converted and when the Listserv list can be deleted.  

More information on Teams see https://its.uiowa.edu/services/microsoft-teams/what-microsoft-teams

Contact dispatch-support@uiowa.edu to request access to Dispatch.

https://its.uiowa.edu/services/dispatch - this page contains general Dispatch information and FAQ's and a Quick Start Guide

If the list hasn't been used in over 13 months, it will be deleted.  We have to work on removing unused lists so we can concentrate on moving active lists to an alternate platform. 

Review the archives to see if there is anything you need saved. 

If you want the raw data, we can share that, but it is a collection of text-only log files.  If you need to save the archives, please email its-email@uiowa.edu with the name of the Listserv list and request a zip file. 

Moderated lists may want to switch to a mail-enabled distribution list and limit who the it will accept messages from.  All messages would need to come from the email address(es) listed. You can also setup moderation on the distribution list if you want to limit senders or have approval of messages before they are sent to the members.

Teams you can limit the senders to only members of the group or only owners.  There is moderation ability if you create a new channel (other than the General channel)

Microsoft 365 groups allow you to limit to only users within your organization and you can also setup moderation to only allow certain individuals to send to the list, or have an individual who must approve messages.  NOTE: messages sent by non moderators to external subscribers may be placed in Junk Email

Dispatch would also allow you to send your messages from a select group of users to your list of recipients.

A Microsoft 365 group or Teams may be the best option for that.   Dispatch and Mail-enabled distribution lists will allow user to request to be removed but the owner will need to do it for them. 

NOTE - currently, inviting an external user to a M365 group does not work -- they have to be added/removed manually

If none of the Listserv alternatives seem like they will work for you, there may be external services that might work such as:

• Another university or entity to host your list
• Lyris listserv software  
• GoogleGroups
• Mailmain listserv software
• Third-party mailing service such as Constant Contact, Salesforce, Mailchimp and others (if choosing this option you would need to work with ITS Enterprise Communications to setup DMARC for the service)

NOTE:  we do not provide support or recommendations for these services (except to setup DMARC) but we wanted to list them as options