FAQs - Segmentation, NAC, and Firewall Rules Requests

What is the process and timeline to turn around Firewall exception requests?

Determined by priority level in Cherwell ticket – 

  • P3 – 3 day 

  • P2 – 2 day 

  • P1 – same day, contact to discuss reasoning for emergency change.

How will Inter and Intra VRF communications differ?

  • Inter VRF Communcations are denied by default.
  • Intra VRF Communication are ALL allowed. Firewall does not apply INSIDE a VRF.

What is the timeline for NAC and Segmentation across campus?

Currently, ISPO and NES are focused on new buildings and very specific areas like FM Services, DPS Services, and Printing.  Once these are completed, new communication will come with next phases and timelines.