What is the RemoteAdmin Service?
The RemoteAdmin service provides easy access to administrative applications and tools via Remote Desktop Services (RDS) and provides a way for departmental administrators to connect to firewalled servers. Access is restricted to University of Iowa administrators only.
For issues with RemoteAdmin, please contact the ITS HelpDesk https://its.uiowa.edu/contact
Frequently Asked Questions
Past 90 Days
This issue is resolved.
The NEW RemoteAdmin Remote Desktop service at remoteadmin2019.uiowa.edu is down. The previous RemoteAdmin service at remoteadmin.uiowa.edu is working. Support staff is working to resolve the issue.
These issues are resolved.
Multiple RDS services (including RemoteAdmin, RemoteBI, and Research RDS) are experiencing degradation of service. ITS is working on resolving the issue and expects interruptions in service after 5:00pm today. Please contact the ITS Help Desk if you have questions or concerns.
Update: Access has been restored. Please contact the ITS Help Desk if you cannot access the RemoteAdmin service.
The RemoteAdmin service's web login is currently down. ITS is working to restore access.
This service can still be accessed through RDP (Remote Desktop connection).