Available to
IT Professionals
Fees
There is no charge for use of this service.

What is the RemoteAdmin Service?

The RemoteAdmin service provides easy access to administrative applications and tools via Remote Desktop Services (RDS) and provides a way for departmental administrators to connect to firewalled servers.  Access is restricted to University of Iowa administrators only.  

Current Status

There are currently no alerts.

Maintenance

Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
There is currently no planned maintenance.

Past 90 Days

Color bar indicators flow left to right, from oldest to most recent status.

Alert History

Start: 
Wednesday, July 7, 2021 - 12:00pm
End: 
Wednesday, July 14, 2021 - 12:00pm
Description

To mitigate the risk of the Remote Code Execution on Windows Print Spooler Service disclosed last week by Microsoft, Enterprise Infrastructure is disabling and stopping the Print Spooler Service on all CAS, SAS, and co-managed servers unless it is explicitly needed (i.e. Print Servers and a handful of other systems). 

A GPO (datactr-servers-printspooler-disabled) will be linked at the Datactr | Servers OU level that sets the Print Spooler service to disabled and stops it.  Where the Print Spooler service is needed, a separate GPO (datactr-servers-printspooler-auto) can be linked to override the parent GPO and sets the service to automatic start. 

The disable GPO will be linked at 12:00pm on Wednesday, July 7, and as systems refresh their policy (every 90 minutes), the Print Spooler service will get stopped and disabled.  Please contact the ITS Help Desk with questions or concerns. 

Last updated: 
Wednesday, July 14, 2021 - 12:00pm
Start: 
Thursday, April 8, 2021 - 8:45am
End: 
Thursday, April 8, 2021 - 10:15am
Updates
Thursday, April 8, 2021 - 10:15am

This issue is resolved. 

Description

The NEW RemoteAdmin Remote Desktop service at remoteadmin2019.uiowa.edu is down. The previous RemoteAdmin service at remoteadmin.uiowa.edu is working. Support staff is working to resolve the issue. 

Last updated: 
Thursday, April 8, 2021 - 10:21am
Start: 
Tuesday, June 30, 2020 - 8:00am
End: 
Wednesday, July 1, 2020 - 7:00am
Updates
Wednesday, July 1, 2020 - 7:15am

These issues are resolved. 

Description

Multiple RDS services (including RemoteAdmin, RemoteBI, and Research RDS) are experiencing degradation of service. ITS is working on resolving the issue and expects interruptions in service after 5:00pm today. Please contact the ITS Help Desk if you have questions or concerns.

Last updated: 
Wednesday, July 1, 2020 - 7:11am
Start: 
Friday, November 16, 2018 - 9:30am
End: 
Friday, November 16, 2018 - 10:45am
Description

Update: Access has been restored. Please contact the ITS Help Desk if you cannot access the RemoteAdmin service.


The RemoteAdmin service's web login is currently down. ITS is working to restore access.

This service can still be accessed through RDP (Remote Desktop connection).

Last updated: 
Friday, November 16, 2018 - 10:58am