Use the Self Service application

Many printers are available for installation through the Self Service application. When installed
through Self Service, any appropriate drivers will be installed on your computer, and any
installed options (additional paper trays, finishers, etc.) will be configured.

Installing a Printer from Self Service

• Open the Self Service application, located in the Applications folder on your Mac, and sign in
with your HawkID.
• Choose the Printers category in the sidebar.
• Select the printer from the main window, and click the Install button.
If the desired printer is not listed, contact your departmental support personnel, or manually
add the printer using the instructions below.

Manually Adding a Printer

You will need the following information in order to properly setup the printer to be able to use
all the features:

  • The printer name
  • The print server address
  • The printer manufacturer and model
  • The installed options

You will need to download the printer drivers from the manufacturer’s support website to fully
utilize all your printer’s features.
If you cannot download the drivers, or you don’t know the printer model and/or the installed
options, you can print to the printer using generic drivers, but may not be able to take
advantage of all the printer’s features.

macOS 13 Ventura and newer

Under the Apple menu, select System Settings
Scroll down to and click on Printers & Scanners
Click on the Add Printer, Scanner, or Fax… button.
If you are presented with a long list of printers:
Scroll through the list of printers to find your desired printer, or use the search field to find it
Click on the desired printer.
The Name and Location fields will be automatically filled in. You should remove the
IOWAPRINT00- part from the start of the printer name, so that you can more easily identify the
printer in your applications.
Click the Use pop-up menu, and click on Select Software…
Search for the appropriate printer model, or use the search field to find the model. Click OK
once you’ve selected the appropriate driver.
If you don’t know the printer manufacturer and/or model, select Generic PostScript Printer or
Generic PCL Printer. Keep in mind the following caveats:

  • Both generic printers can print on both sides of the paper by selecting the Duplexer
    option. However, any additional printer features - additional paper trays, envelope feeder,
    stapler, etc. - will be unavailable.
  • The Generic PCL printer prints only in black-and-white, and defaults to 300 dpi.
  • The Generic PostScript Printer can print in color and defaults to color printing when
    available. You will need to alter printing preferences to print in black-and-white on a color
    printer.
  • If the printer doesn’t have PostScript printer language installed, you will have to use
    the Generic PCL printer driver.

You’ll be returned to the Add Printer dialog box; click Add.
You may be presented with a dialog box to set various printer options. Choose any options that
are installed in the printer, and click OK. If you don’t have an opportunity to change printer
options, you can do so later by click the printer in the printer list in System Settings, and
clicking the Options & Supplies button.
If you are not presented with a long list of printers:
Click on the Advanced icon on the toolbar, which looks like a pair of gears.
If you don’t have the Advanced icon on the toolbar, Control-click on an blank part of the
toolbar, and choose Customize Toolbar. Drag the Advanced icon to the toolbar, and click the
Done button. Then click the Advanced icon.
In the Type pop-up menu, choose Windows printer via spoolss.
Ensure Another Device is listed in the Device menu.
in the URL field, enter smb://iowaprint00.iowa.uiowa.edu/printer-name. Replace “iowaprint00”
with the appropriate print server name, and the printer name for “printer-name”
In the Name field, enter the printer name from above.
In the Location field, enter the building and room number where the printer is located.
Click the Use pop-up menu, and click on Select Software…
Search for the appropriate printer model, or use the search field to find the model. Click OK
once you’ve selected the appropriate driver.
If you don’t know the printer manufacturer and/or model, select Generic PostScript Printer or
Generic PCL Printer. Keep in mind the following caveats:

  • Both generic printers can print on both sides of the paper by selecting the Duplexer
    option. However, any additional printer features - additional paper trays, envelope feeder,
    stapler, etc. - will be unavailable.
  • The Generic PCL printer prints only in black-and-white, and defaults to 300 dpi.
  • The Generic PostScript Printer can print in color and defaults to color printing when
    available. You will need to alter printing preferences to print in black-and-white on a color
    printer.
  • If the printer doesn’t have PostScript printer language installed, you will have to use
    the Generic PCL printer driver.

You’ll be returned to the Add Printer dialog box; click Add.
You may be presented with a dialog box to set various printer options. Choose any options that
are installed in the printer, and click OK. If you don’t have an opportunity to change printer
options, you can do so later by click the printer in the printer list in System Settings, and
clicking the Options & Supplies button.

macOS 12 Monterey and Older

Under the Apple menu, select System Preferences
Click on the Printers & Scanners icon.
Click on the + button, at the lower left corner of the printers list on the left side of the window.
If you are presented with a long list of printers:
Scroll through the list of printers to find your desired printer, or use the search field to find it
Click on the desired printer.
The Name and Location fields will be automatically filled in. You should remove the
IOWAPRINT00- part from the start of the printer name, so that you can more easily identify the
printer.
Click the Use pop-up menu, and click on Select Software…
Search for the appropriate printer model, or use the search field to find the model. Click OK
once you’ve selected the appropriate driver.
You’ll be returned to the Add Printer dialog box; click Add.
If you don’t know the printer manufacturer and/or model, select Generic PostScript Printer or
Generic PCL Printer. Keep in mind the following caveats:

  • Both generic printers can print on both sides of the paper by selecting the Duplexer
    option. However, any additional printer features - additional paper trays, envelope feeder,
    stapler, etc. - will be unavailable.
  • The Generic PCL printer prints only in black-and-white, and defaults to 300 dpi.
  • The Generic PostScript Printer can print in color and defaults to color printing when
    available. You will need to alter printing preferences to print in black-and-white on a color
    printer.
  • If the printer doesn’t have PostScript printer language installed, you will have to use
    the Generic PCL printer driver.

You may be presented with a dialog box to set various printer options. Choose any options that
are installed in the printer, and click OK. If you don’t have an opportunity to change printer
options, you can do so later by click the printer in the printer list in System Settings, and
clicking the Options & Supplies button.
If you are not presented with a long list of printers:
Click on the Advanced icon on the toolbar, which links like a pair of gears.
If you don’t have the Advanced icon on the toolbar, Control-click on an blank part of the
toolbar, and choose Customize Toolbar. Drag the Advanced icon to the toolbar, and click the
Done button. Then click the Advanced icon.
In the Type pop-up menu, choose Windows printer via spoolss.
Ensure Another Device is listed in the Device menu.
in the URL field, enter smb://iowaprint00.iowa.uiowa.edu/printer-name. You will need to change
“iowaprint00” to the appropriate print server address, and the printer name for “printer-name”
In the Name field, enter the printer name.
In the Location field, enter the building and room number where the printer is located.
Click the Use pop-up menu, and click on Select Software…
Search for the appropriate printer model, or use the search field to find the model. Click OK
once you’ve selected the appropriate driver.
If you don’t know the printer manufacturer and/or model, select Generic PostScript Printer or
Generic PCL Printer. Keep in mind the following caveats:

  • Both generic printers can print on both sides of the paper by selecting the Duplexer
    option. However, any additional printer features - additional paper trays, envelope feeder,
    stapler, etc. - will be unavailable.
  • The Generic PCL printer prints only in black-and-white, and defaults to 300 dpi.
  • The Generic PostScript Printer can print in color and defaults to color printing when
    available. You will need to alter printing preferences to print in black-and-white on a color
    printer.
  • If the printer doesn’t have PostScript printer language installed, you will have to use
    the Generic PCL printer driver.

You’ll be returned to the Add Printer dialog box; click Add.
You may be presented with a dialog box to set various printer options. Choose any options that
are installed in the printer, and click OK. If you don’t have an opportunity to change printer
options, you can do so later by click the printer in the printer list in System Settings, and
clicking the Options & Supplies button.

Last updated
Article number
7891