Currently, when a 911 call is placed, only the caller’s current building is transmitted to the public-safety answering point (PSAP) when using Skype for Business client (Windows / macOS) or VoIP phone. After room-level Location Information is enabled, the end user’s current building, floor, and room will be transmitted to the PSAP.

Campus

Wired  

No action is required; the end user’s current location information will be automatically added based on the Ethernet port that your device is connected to.

Example: UCC FL 2 RM 2520D

Wireless

No action is required; the end user’s current location information will automatically be added based on the room nearest to the wireless access point that your device is currently connected to.

Example: BY UCC FL 2 RM 2520D

Off-Campus

Windows and macOS users will be prompted to add your current location information in their Skype for Business client. Skype for Business will store this location information and automatically update the next time the end user is at this location.

As part of implementing room-level Skype for Business Location Information, ITS will be disabling Location Information Sharing within Skype for Business client. After the location policy is applied, users will no longer be able to view the on-campus location of other Skype for Business users; however, end users will be able to verify their location is correct as their current location will be visible within the Skype for Business client.

If a location is set by the end user when working off-campus in the Skype for Business client, the Location Name (Home, Working Remotely, etc.) will continue to be visible to other Skype for Business users.

While the on-campus Location Information for Skype for Business users will not be visible to other Skype for Business, the current location will be provided to the public-safety answering point when dialing 911.

You will be prompted to enter your location in Skype for Business if you are located off-campus. When you are on campus and if you move to other buildings, your location data will be updated and displayed under your name automatically. 

To manually enter your off-campus location information, please follow the instructions below:

Windows Users

1.  Click the down arrow to the right of "Set your location":
   
   
   
    
2.  Assign a Location Name (e.g., Working from home) and then enter the address information.
   Note: Only the location name will be displayed to contacts, not your physical address.
   
   
   
    
3. When finished entering your location, click the "OK" button.  Your current location information will now be displayed in the status area.
   
   

Mac Users

If you are located off-campus and you have not previously entered your location into Skype for Business, you will see the following alert window:

1. Click on the “OK” button. 
2. Assign a Location Name (e.g., Working from home) and then enter the address information.
   Note: Only the location name will be displayed to contacts, not your physical address.
   
   
   
    
3. To verify location information, click on the presence circle in the top left of your Skype for Business client Your current location will be displayed.