The following is a list of the most common Doc Cam troubles and solutions to try.

doc cam parts
Problem Cause Solution

The Doc Cam light is not turning on.
  • Light is turned off.
  • The bulb is burned out.
  • Press the light power button to ensure that it is powered on.
  • Bulb has reached end of life. Contact classroom-technology@uiowa.edu or the hotline at 5-1976 for assistance.
There is no signal from the Doc Cam but it is powered on.
  • The Doc Cam needs to have a power cycle.
  • On the back of the doc camera there is the power cable. It is a barrel style, black plug on the far side of the base. Unplug this cable for 5-10 seconds then re-insert the plug. Depending on the model of the Doc Cam you may then need to power the unit back on.
The image from the Doc Cam is upside down.
  • The tilt head of the Doc Cam has been rotated so the gyration sensor is upside down.
  • The tilt head of the Doc Cam is a swivel mount. Tilting the Doc Cam head back and forth will reset the gyration sensor allowing the image to be displayed in the orientation of choice. 

 

Last updated
Article number
5211