Walk-in Software Support and Troubleshooting

Available to
Students
Description

Enrolled students can bring their personal computers to the ITS Help Desk walk-in area on the second floor of UCC (University Capitol Centre) for software installations, upgrades or troubleshooting. 

Services available:

  • Reformat and reinstallation of an operating system on a computer
  • Virus scan and removal
  • Software installation
  • General troubleshooting 

Note: This service does not provide hardware support or repairs and is only available for enrolled students of the university. Faculty and staff personal computers and university-owned computers are not supported at our walk-in location. Faculty and staff can contact the ITS Help Desk via phone, email, or live chat for software support and troubleshooting.

Here are the hours and contact information for this service.

Overview

Fees

There is no charge for use of this service.