Shared Drives (Files@Iowa) is a service offered by ITS that allows users to save their files to a backed up location that is accessible from work or home 24 hours a day 7 days a week. This space is also known as an "L: Drive or U: Drive". The goal of this service is to provide file storage for departments, units, or colleges.
Each department will be allocated 1 GB of file space per full-time employee (FTE). Departments who would like additional file space may purchase it for $.08/GB/month.
30 day snapshots are online for users to do a "self-restore". Backups of data are kept for 6 months. Contact the ITS Help Desk if you need assistance with a previous version or a restore.
Level III data is allowable with auditing turned on (must be requested).
General Support Information
Past 90 Days
Scheduled work: Upgrade NetApp clusters
Data center(s): Information Technology Facility (ITF) and Lindquist Center (LC)
Expected impact on services: Each volume will experience two brief (10-30 seconds) pauses in IO
Services affected include:
Home (H:) Drives: .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.
Shared Departmental Drives: L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity. Modify as necessary.
RDSS: Research Data Storage Service is included in this upgrade.