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Shared Drives (Files@Iowa) is a service offered by ITS that allows users to save their files to a backed up location that is accessible from work or home 24 hours a day 7 days a week. This space is also known as an "L: Drive or U: Drive".  The goal of this service is to provide file storage for departments, units, or colleges.

Each department will be allocated 1 GB of file space per full-time employee (FTE). Departments who would like additional file space may purchase it for $.08/GB/month.

30 day snapshots are online for users to do a "self-restore". Backups of data are kept for 6 months. Contact the ITS Help Desk if you need assistance with a previous version or a restore.

Level III data is allowable with auditing turned on (must be requested).

Access from off campus is available through VPN (UI Anywhere) or Virtual Desktop.

Current Status

There are currently no alerts.


Services scheduled for maintenance over the next 7 days. Please refer to the calendar view of alerts for a complete schedule.
There is currently no planned maintenance.

Past 90 Days

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Alert History

Saturday, January 12, 2019 - 6:00am
Saturday, January 12, 2019 - 8:00am

Scheduled work:  Upgrade NetApp clusters

Data center(s):  Information Technology Facility (ITF) and Lindquist Center (LC)

Expected impact on services:  Each volume will experience two brief (10-30 seconds) pauses in IO

Services affected include:

Home (H:) Drives:  .pst files located on these drives are particularly sensitive to drops in connectivity. Instruct users to close all applications (Outlook, Word, Excel) to their Home or H: Drive on Friday before leaving work.

Shared Departmental Drives:  L:, I:, and U: SFTP jobs and instruments connected to these locations are sensitive to drops in connectivity.  Modify as necessary.

RDSS:  Research Data Storage Service is included in this upgrade.

Last updated: 
Saturday, January 12, 2019 - 8:00am

Shared Drive (Files@Iowa) Contact Information

Laurie Hafner Dahms:  laurie-hafner@uiowa.edu or Enterprise Technology Management Team:  its-etm@uiowa.edu