If you are on a managed machine, please contact your local IT Support person first for assistance. 

When prompted for your school ID or email account, use:  HawkID@uiowa.edu

Go here for instructions on how to install the latest sync client for Windows

Once you are syncing properly with the new client, you may remove the old client from your workstation.

If you are on a managed machine, please contact your local IT Support person first for assistance. 

When prompted for your school ID or email account, use:  HawkID@uiowa.edu

Go here for instructions on how to install the latest client for Mac

Once you are syncing properly with the new client, you may remove the old client from your workstation.

Article number: 
104704
Last updated: 
July 27, 2016