Please contact Enterprise Client Management to schedule training on how to use the MBAM service for managing and encrypting Windows systems, or for training on the Casper service for managing and encrypting OSX systems.

Contact us at its-ecm@uiowa.edu or Help Desk at 4-HELP to request training from the ECM team.

NOTE:  The Help Desk provides general support information for Windows BitLocker and for OSX FileVault2 full disk encryption. Questions should normally be answered by your departmental IT support person, and if necessary will be escalated to the Enterprise Client Management team and/or the Information Security & Policy Office.