To log into Teams go to and log in with your    Note:  web browser versions do matter.  You may need to be upgraded to the current version.  

Note Mac users: Safari  & Firefox will open a window with a button to download and install the Team client.

If you use your email address then you will still be directed to the HawkID Login page where entering your and HawkID password will return an error stating that the user name or password is incorrect. You then have no other choice but to close the HawkID Login page. The Microsoft Teams Sign In window will then reappear so you can start over and use your

If you are going to use Teams, we suggest you download the desktop client.   This will give you full functionality and allows you to constantly monitor Teams activity.

Windows IE - Log into Office365 ( and select the Teams tile.   You will see 'Want an even faster, more collaborative experience? Download the desktop app.'  Select 'Download' and follow prompts to install.

Mac - Log into Office365 ( and select the Teams tile. Select Download Microsoft teams for Mac. Open Teams_osx.dmg. Drag Microsoft Teams folder to the Applications folder. When prompted, type your and Hawkid password. Click Authenticate. Open Microsoft Teams. On the Microsoft Teams screen, type and your Hawkid password.

iOS -  Download Teams from the AppStore.  In the "Sign-in address" field, type your  Touch Sign In.   Touch on the Welcome to Microsoft Teams screen. Swipe through the tutorial.   Choose Enable Notifications or Skip.  Choose Allow (if you chose to enable notifications)

Android - Download Teams from the Play Store.  In the "Sign-in address" field, type your  Touch Sign In.   Type your Hawkid password. Select Sign In.   Touch on the Welcome to Microsoft Teams screen. Swipe through the tutorial.  Select Got it

Teams do not default to the Grp365- naming prefix.  However, we are asking that you manually prefix each Team you create with Grp365-.   We have found that the hyphen will be dropped, but this will still help us identify the Teams later.

Yes, the Group owner can change a 'private' group to a 'team'.   However, you cannot convert a 'public' group, it must first be changed to a private group.  Note:  If you convert an Office 365 Group to Teams, Healthcare users will be removed.

No, Healthcare users can not be added to Teams.    However, Office 365 Groups can invite "Guests" (e.g., for chat) but they will not have full functionality.   You would use the Healthcare user's routing address to invite them as a guest to your Team (e.g.,

Teams - are collections of people, content, and tools that center around different projects and jobs within an organization.  In Teams, team members can have conversations and share files, notes etc. all in one place.

If you select Teams in the sidebar, it shows the channels.  You need to be a team owner to add members to the team.  Anyone on the team can add channels.

Channels - are there to help keep Team conversations organized.  A channel can be dedicated to specific topics, projects etc.   To add a channel, select the more icon next to the team name and select Add channel.  Note you cannot create a sub-channel.

Each new channel created in a Team will create a new folder at the root of the Teams/Group's folder.  This is how Teams handles file sharing inside the channels.  By default, every team will have a 'General' channel and folder.

You can not drag and drop or copy the data directly to a Teams calendar.  The new calendar must actually be invited to the event or a macro must be used to copy the calendar data.  See: 

If someone outside of your Team group is involved in a new project then create a new Team rather than adding them as a team member or trying to create a new channel (to add someone to a channel they have to be a Team member).   Note:  If you add someone to your existing Team they will have access to everything the rest of your Team members do.

There are multiple places Chats can happen (at the top level, outside of Teams (located in the Chat tab) and also there can be Conversations within each Team.   Top level Chats can not be deleted.  However, chat postings can be deleted by the user up to 24 hours.  After that they are permanently in the system.

No, however it is possible to link to another SharePoint site using the tabs system in the menu bar.  You can find it by clicking the '+'.

Note:  Teams creates its own SharePoint site that is unrelated to your own SharePoint site.

Article number: 
Last updated: 
April 13, 2017