The following Skype for Business phones in response groups (Polycom models VVX201 and VVX311) are experiencing a 5-6 second sound delay between picking up the handset and the customer hearing them. A workaround is to pick up the handset and wait 5-6 seconds before speaking.

ITS is working with Microsoft on this issue.  

Article number: 
118436
Last updated: 
April 7, 2020
Category: