Zoom currently offers the ability to have Closed Captioning by using their ASR solution (You can find out more info here: Zoom Automatic Live Transcription) or through the use of 3rd party software or appointing yourself or one of your meeting co-hosts/participants to make them.

To find out what software is available for this purpose, please visit https://itaccessibility.uiowa.edu/ or email it-accessibility@uiowa.edu.

To use Closed Captioning during a meeting, follow the steps below:

  1. Log into https://uiowa.zoom.us
  2. Click on Settings
  3. Scroll down to the 'In Meeting (Advanced)' section
  4. Make sure Closed captioning is enabled (it will show a blue slider)
  5. Start your meeting
  6. Click the 'Closed Caption' button
  7. Click 'Assign a participant to type,' 'I will type,' or 'Copy the API token'
    1. Click 'Copy the API token' if using 3rd party software and paste that into the appropriate area of the software you are using

You may also create a cloud recording of your Zoom meeting and allow UICapture to create Closed Captions. This is the only way to have captions in your recording as Zoom captions will not be transferred to UICapture. To do so, after the meeting has starting, click the Record button and then pick 'Record to the Cloud.' After the meeting has completed, you will receive an email when the video has processed. You can then find your recording by logging into https://uicapture.hosted.panopto.com/. Next you can follow the steps at https://support.panopto.com/s/article/ASR-Generated-Captions to have UICapture generate Automatic Speech Recognition captions.

Article number: 
Last updated: 
February 1, 2021