Below are the instructions on how to log into Zoom for the desktop app and mobile apps.

Make sure to download the appropriate app you need using the instructions located here: https://its.uiowa.edu/support/article/119291

Desktop app:

  1. Open the Zoom desktop application (version 5.0 or above) or
  2. Click Sign In
  3. Click Sign in with SSO
    1. Zoom - SSO Login
  4. In the 'Company Domain' dialog box that appears, type in uiowa
    1. Zoom - SSO Company Domain
  5. Click Continue
  6. You will be directed to the HawkID sign-in page in your default browser, enter your credentials if prompted
  7. Next you will be directed back to the Zoom website where you will likely be asked if you would like to Open Zoom. Confirming this action will open the Zoom client you have installed on your computer

Mobile Clients(iOS/Android):

  1. Tap on the Zoom icon to start the app
  2. Tap Sign in on the bottom of the screen for iOS and in the middle of the screen for Andriod
  3. Tap SSO on the bottom on the bottom of the screen for iOS and in the middle of the screen for Android
  4. In the dialog box that appears, type in uiowa for the company domain name
  5. Tap go or Continue
  6. You will be directed to the HawkID sign-in page in your default browser, enter your credentials if prompted
  7. After signing in, you will be redirected back to the Zoom Mobile App. You may need to tap Open if prompted.
Article number: 
119561
Last updated: 
August 25, 2020
Service: