"You must currently be an authorized user to be able to use this application."

If you receive the above error after putting in your HawkID and password to logon to rent a laptop or projector through the ITS Rental program, you do not currently have access to rent equipment.

Your departmental administrator or support personnel should be able to help with accessing the application and renting equipment.

If you are the administrator or support person for your department or need additional assistance, please contact the ITS Help Desk, 384-HELP (4357) or its-helpdesk@uiowa.edu.

Article number: 
Last updated: 
September 15, 2021