Once a host device (an on-campus work computer) is configured for Remote Desktop, and you know the name of the host device, you can connect to it using Remote Desktop from a client device.

Please note:

  • The host device must be turned on and connected to the university network to connect to it using Remote Desktop.
  • To save energy you can turn off the host device. To turn the device on you can use the PowerUp service.
  • If you do not know the host device's full computer name, click Start | Control Panel | System, and the Full computer name is listed on the information page. For example, abc-123.iowa.uiowa.edu

How to connect from a personally-owned client device

Using Remote Desktop from a personal (non-University managed) device requires that you install, configure, and connect your device to the University of Iowa network through the Cisco AnyConnect software. To install and configure this software use the following instructions: Downloading and Configuring Cisco AnyConnect

After your device is connected using the Cisco AnyConnect software:

  1. Make sure your host (work) computer is powered on. If it is off, you can turn on your on-campus workstation by using PowerUp.

  2. Launch the Remote Desktop Connection app through the Windows start menu or search box.
     

    Where go to search for Remote Desktop on your Windows PC


     

  3. Enter your full computer name in the format of device-name.iowa.uiowa.edu, ie. ITS-1234.iowa.uiowa.edu
  4. You will get a Windows Security login prompt where you will need to enter your HawkID password. Click OK to complete sign-on and begin your remote session.

    • If your login defaults to a different Microsoft account, click on More choices > Use a different account to login with your IOWA\HawkID and HawkID password.
       

      Windows Security box asking for credentials to connect to Remote Desktop with More choices link in bottom left


       

Note: If you have issues connecting make sure that the host (work) computer has been configured to allow remote desktop and to allow your user to remote into the machine.

How to connect from a university-managed client device

To connect to a host from a university-managed device that is at home:

  1. Make sure your host (work) computer is powered on. If it is off, you can turn on your on-campus workstation by using PowerUp.
    • Note: This can also be a good way to find the host/device name if you are unable to locate it.
  2. Launch the Remote Desktop Connection app through the Windows start menu or search box.
  3. Where go to search for Remote Desktop on your Windows PC


     

  4. Enter your full computer name in the format of device-name.iowa.uiowa.edu, ie. ITS-1234.iowa.uiowa.edu
  5. You will get a Windows Security login prompt where you will need to enter your HawkID password. Click OK to complete sign-on and begin your remote session.

    • If your login defaults to a different Microsoft account, click on More choices > Use a different account to login with your IOWA\HawkID and HawkID password.
       

      Windows Security box asking for credentials to connect to Remote Desktop with More choices link in bottom left


       

Note: If you have issues connecting verify that the GlobalProtect client is connected and make sure that the host (work) computer has been configured to allow remote desktop and to allow your HawkID access to the host device.

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