Once the host computer (your work computer) is configured for Remote Desktop and you know the name of the host computer you can connect to it from a remote machine. (To find the Full computer name on the host computer, click Start | Control Panel | System. The Full computer name is listed on the information page. For example, abc-123.iowa.uiowa.edu.)
Note: The host computer must be turned on and connected to the network in order to connect to it using Remote Desktop. If your computer is on the Iowa Active Directory domain, you can use the PowerUp service through DIY to save energy and turn off your computer, then turn on your computer remotely when you need to access it.
For security reasons, ITS requires using the UI Anywhere VPN when connecting to a computer on the University of Iowa Active Directory domain from off campus. For instructions on downloading and installing the VPN client, see the UI Anywhere VPN support center. As of May 16, 2019, UI Anywhere VPN users are required to use Two-Step Login to verify and complete their VPN connections. UI faculty, staff, and students access the VPN using Cisco AnyConnect software and their HawkID credentials. To connect to the VPN, enter your HawkID credentials into AnyConnect as usual, then enter your preferred Two-Step Login authentication method into Any Connect's "Second Password:" field.
Push notifications to the Duo Mobile app on your phone are the fastest, easiest authentication method, but you also can use phone calls, text messages, and pre-generated passcodes to connect to the VPN. (Follow these instructions to switch to push notifications.)
Enter your preferred method in the AnyConnect "Second Password:" field to complete your VPN login.
Enter “push” (without quotation marks) to receive a push notification if you are using the Duo Mobile Push app.
Enter “phone” to receive a phone call at the number you’ve enrolled for two-step logins. Respond to the call to complete your login.
Enter “sms” to receive a list of passcodes via text. Your initial authentication attempt will be denied. Repeat the process and enter one of the new passcodes you’ve received.
Enter a valid passcode number received via text, generated by the Duo Mobile app or a token device, or generated from the Two-Step enrollment page.
If you’ve enrolled more than one phone or other device in Two-Step Login, your default device will receive the notifications. Find your default device (and any other devices you've set up) in your Two-Step Login settings:
You can direct push notifications, phone calls, or texts to your secondary device by entering “push2,” “phone2,” or “sms2,” respectively. Follow these instructions to view or change your default device.
Follow these instructions to complete your VPN login using a push notification:
1. Launch the Cisco AnyConnect client (review AnyConnect download, installation, and configuration instructions). If necessary, enter or select "vpn.uiowa.edu" and click/tap the "Connect" button.
2. "Default" will appear in the "Group:" field—leave this unchanged.
3. Enter your HawkID in the “Username:” field.
4. Enter your HawkID password in the “Password:” field.
5. Enter the word “push” (or whichever method you want to use) (without the quotation marks) in the “Second Password:” field. (Note that the characters you enter will not be shown.)
To use a different, non-push method or to authenticate using a secondary device, refer to the table above.
6. Click or tap the “Connect” or “Okay” button.
7. Respond to push using the Duo Mobile app on your preferred mobile device (review Duo Mobile set-up and management instructions).