As of 2019, HawkID and HealthcareID password updates automatically synchronize across both systems. You no longer need to update both passwords separately.
How to update your passwords:
- Visit either HawkID Tools or HealthcareID Tools.
- Update your password with a completely new password—one that has not been used previously for either your HawkID or HealthcareID (see more info about password requirements).
- Once updated, the tool you've used will automatically update your other account's password to match.
- Your new password will stay valid for a full year. You can update or reset it whenever you choose.
Contact the ITS Help Desk for further assistance.