Trouble with your HawkID or HealthcareID can arise for a variety of reasons. Your password could be expired, your account could be locked, or you may be using an incorrect password.
To test your account to see if you are providing a valid HawkID and password, reset your password, or unlock your account, visit our HawkID Tools
If you’re still having trouble accessing an application calling for the HawkID password, contact the ITS Help Desk.
If your HealthcareID password needs to be reset, you can do so at the HealthcareID Solution Center.
If you’re having trouble accessing an application calling for the HealthcareID password, contact the HCIS Help Desk at 356-0001