As mobile device models and operating systems change rapidly, these instructions are provided as a guide only. Please contact the ITS Help Desk with any setup questions. 

How to Configure an Apple iOS Device:

  1. On your Apple iOS device, touch the Settings application. Within the Settings menu, touch Wi-Fi, and select eduroam from the list.

    Apple iOS Settings Menu where the Wi-Fi Settings can be found.
    Apple iOS Wi-Fi Settings Menu with eduroam listed as a preferred network

  2. Enter your HawkID followed by in the Username field (for example, and its associated HawkID password in the Password field. Then touch Join in the upper right-hand corner to connect to the eduroam network.

    Apple iOS Login Screen for the eduroam network

  3. In the upper right-hand corner, touch Trust to accept the net-auth-1 External CA certificate.

    Trusting the Wireless Certificate Step

  4. Verify that you are connected to the eduroam network by looking in the upper left-hand corner of your iOS device for the Wi-Fi icon.

How to Configure an Android Device:

1. In the Settings app, choose Connections

image shows main settings page and to click on connections

2. Select Wi-Fi 

image shows connection page and to select Wi-Fi


3. Click on the eduroam network (see information below if this network does not appear)*

Image shows wi-fi page and to select eduroam


*If presented with a Credentials Manager password prompt, enter your Droid Credentials Manager password. (This is not your HawkID password. If you do not know the Credentials Manager password, clear it by going to Settings > Location and Security > Clear storage, then repeat steps 2-4. 


For Android 13, follow these directions:

Image shows screenshot of the wifi settings and the options to select listed in the instructions

For EAP method, select PEAP
For Identity, enter your HawkID followed by (, for example)
For Password, enter your HawkID password
For CA Certificate, select Use system certificates
For Online certificate status, select Don't validate
For Domain, enter
For Auto-reconnect, toggle on if you would like to re-connect to Eduroam
Select View More
For Phase 2 authentication, select MSCHAPV2
For Anonymous identity, leave the field blank
For IP settings, select DHCP
For Proxy, select None
For Metered network, select Detect automatically
For MAC address type, select Randomized MAC
Click Connect


For most Android OS Devices version 7-12, follow these directions:
For EAP method, select PEAP
For Phase 2 authentication, select MSCHAPV2
For CA certificate, select Use system certificates
For Domain, enter
For Identity, enter your HawkID followed by (, for example)
For Anonymous Identity, leave the field blank
For Password, enter your HawkID password
Click Connect

Note: Several Android users have reported issues with the device not reconnecting to the UI Wireless network automatically after the display screen times out and goes dark on the device. Simply turning off the Wi-Fi and turning it back on resolves the problem. There are several Motorola forum discussions ongoing with similar issues on enterprise-level secure wireless networks. At this time there is not a resolution for this issue.

*Previous versions of the Android operating system on other smartphones may offer slightly different options or may not see the Eduroam network, even when in a UI Wireless hot spot. Some users have had success connecting Android OS phones by adding a Wi-Fi network with the Network SSID set to Eduroam and selecting WPA-EAP initially for security, and changing the EAP method from PEAP to TTLS. 

If you have any questions during the setup process please contact the ITS Help Desk.

Article number: 
Last updated: 
June 21, 2023