Follow these steps to get your list ready for subscibers:

How do I manage my list?

We recommend that you use the web interface to maintain your list.

  1. Go to the LISTSERV Home Page
  2. Click Log In
  3. On the Login Required screen, enter your e-mail address and password.
  4. Click the Log In button. When you login the first time you will be returned to the main list archives page, but with a different toolbar at the top - with more options.
  5. From the List Management dropdown menu select List Dashboard.
  6. List Dashboard highlighted.
  7. The List Dashboard shows all of your lists. The List Dashboard Moderation section alerts you of any messages that are awaiting moderation.
  8. Moderation message.
  9. The reports table at the bottom of the screen shows list configuration and list activity.
  10. Reports table.
  11. Many list configuration options are available directly from the Dashboard. From here you can configure your lists and view, add or delete subscribers.
  12. Lists can be configured using a wizard, which guides you step-by-step through the configuration process. To open the List Configuration Wizard, click the List Management menu, click List Configuration, and then click List Configuration Wizard. Or lists can be configured manually. To configure your list manually, click the List Management menu, click List Configuration, and click Manual List Configuration.
  13. We recommend that you create a Info, Welcome, and Farewell messages (see below for details).
  14. Select Log Out when you are finished with your LISTSERV session.

You can also maintain your list via e-mail. Please refer to the "LISTSERV 16.0 List Owner's Manual" which is available at L-Soft Documentation and Manuals .

  1. Address an e-mail message to listserv@list.uiowa.edu
  2. Put the command in the body of the message.

How can I see who has subscribed to my list?

There are three ways to view subscribers:

  • You can view your list subscribers on the web by using the List Dashboard - click List Management > List Dashboard. Click on [View] in the Subscribers column.
  • Or you can view list subscribers by clicking List Management > List Reports > Subscriber Reports. Click the down arrow for Select List and select your list.  The subscribers will be listed in the Subscriber Names column. 
  • highlighted - subscriber reports.
  • Or you can view list subscribers via email. Address an email to listserv@list.uiowa.edu and put the following in the body of the message : review listname

How can I create Welcome, Farewell and INFO messages?

We recommend that the list owner create Welcome, Farewell and INFO messages for their list.

To create or change your Welcome, Farewell and INFO messages:

  1. Log In to LISTSERV.
  2. Select List Mangement > List Configuration > List Configuration Tasks
  3. If you own more than one list, use the drop down arrow in Select List: to select your list
  4. Select the Mail Templates tab
  5. Follow the on-screen instructions

Do I need to subscribe to my own list?

Yes. If you want to see the messages you need to subscribe to your own list. We recommend that you create the Welcome message first, so you can see your own Welcome message.

See "How do I subscribe to (join) a list".

I do (don't) want my list displayed in the public online archives. How can I change that?

Do you want to advertise your list on the public online archives web site and make the listname available via e-mail on the list-of-lists?

This convenience to your users may increase the risk of receiving spam on this list.

To change the configuration setting for displaying the list:

  1. Log In to LISTSERV
  2. If you own more than one list, use the drop down arrow in Select List: to select your list.
  3. Select List Management > List Configuration > Manual List Configuration.
  4. Set Confidential = Yes to hide your list, or Confidential = No to display your list.
  5. Click on Save at the bottom of the page.
  6. You should see the message "The header of the listname list has been successfully replaced."
  7. Click on Log Out when you are finished with your LISTSERV session.

You can always access the online archives for your lists directly:

  1. Log In to LISTSERV
  2. Click on the listname for lists that are not confidential
  3. Enter the listname in the Access Unlisted Lists section and click Search for the lists that are confidential

What is the "List Title" and how do I change it?

The List Title is a one line description, maximum of 100 characters, of the list which is assigned when the list is created. This description is automatically included in the mail message sent to new subscribers. This description also appears in the online web archives listing.

To change the List Title:

  1. Log In to LISTSERV 
  2. Select List Management > List Dashboard, Click on [Configure], then Edit Manually
    or select List Management > List Configuration > Manual List Configuration.
  3. This first line in the list header is the "List Title"
  4. Type in your new List Title
  5. Click on Save at the bottom of the page
  6. You should see the message "The header of the listname list has been successfully replaced."
  7. Click on Log Out when you are finished with your LISTSERV session

How can I change the standard "You are now subscribed" message that gets sent to new subscribers?

There are actually three possible places to change this message.

  1. The SIGNUP1 or "You are now subscribed to the &LISTNAME list" template which includes/imbeds the $SIGNUP template.
  2. The ADD1 or "You have been added to the &LISTNAME list" template which includes/imbeds the $SIGNUP template.
  3. The $SIGNUP or "Standard message to new subscribers " template.

When a user subscribes to a list, LISTSERV sends the SIGNUP1 message.

When a list owner manually adds a subscriber to a list, LISTSERV sends the ADD1 message, unless "Do Not Notify the User" has been selected.

By default, both the SIGNUP1 and the ADD1 messages imbed the $SIGNUP message by including a .im $SIGNUP command in those message templates.

To completely eliminate the SIGNUP1 and the ADD1 messages, edit those messages as described below. Add the .QQ command as the first line of each template. This will cancel the message.

To change these messages:

  1. Log In to LISTSERV
  2. Select List Mangement > List Configuration > List Configuration Tasks
  3. If you own more than one list, use the drop down arrow in Select List: to select your list
  4. Select the Mail Templates tab
  5. Follow the on-screen instructions

How can I change the default bottom banner?

LISTSERV creates a default bottom banner with unsubscribe instructions for your list. If you want to add more information in the bottom banner then you should modify both the BOTTOM_BANNER and BOTTOM_BANNER_HTML mail templates 

To change the default bottom banner :

  1. Log In to LISTSERV
  2. Select List Mangement > List Configuration > List Configuration Tasks
  3. Select the Banners tab
  4. For an explanation of creating both plain text and HTML banners, click on the Tips link for HTML vs. Text Banners
  5. If you own more than one list, use the drop down arrow in Select List: to select your list
  6. Modify both the BOTTOM_BANNER and BOTTOM_BANNER_HTML mail templates

How can I view, add to or delete subscribers from my list?

There are several ways to view, add or delete subscribers.

  1. Log In to LISTSERV
  2. Select List Management > Subscriber Management & then select the Single Subscriber tab
  3. Follow the on-screen instructions
  4. Don't forget to Log Out at the end of your session

Or

  1. Log In to LISTSERV
  2. Select List Management > List Dashboard
  3. Click View in the Subscribers column
  4. Follow the on-screen instructions
  5. Don't forget to Log Out at the end of your session

To add many subscribers at once (bulk add) see the instructions below: How can I add or delete many addresses (bulk add) at one time?

How can I add or delete many addresses (bulk add) at one time?

One way to delete or add many addresses is to use the bulk add option.

  1. Log In to LISTSERV
  2. Select List Management > Subscriber Management and then select the Bulk Operations tab
  3. Read the functions carefully before making your selection since some of the functions will remove all subscribers from your list

The input file must be a plain text file (with the extension of .txt) and must contain one address per line, optionally followed with a space (or TAB) and the subscriber's name. The input file cannot   contain quotes. For example:

emailaddress firstname lastname
emailaddress

Click the Help button in the upper right for more information

To add subscribers to lists in bulk using e-mail commands:

  1. Address a message to: listserv@list.uiowa.edu
  2. In the body of the message type:

    quiet add listname dd=ddname import pw=yourlistservpassword
    //ddname dd *
    emailaddress1 firstname lastname
    emailaddress2 firstname lastname
    emailaddress3 firstname lastname
    /*

To remove subscribers from lists in bulk using e-mail commands:

  1. Address a message to: listserv@list.uiowa.edu
  2. In the body of the message type:

    quiet del listname dd=ddname brief pw=yourlistservpassword
    //ddname dd *
    emailaddress1
    emailaddress2
    emailaddress3
    /*

A second method for adding subscribers to lists using e-mail commands:

  1. Address a message to: listserv@list.uiowa.edu
  2. In the body of the message type:

    quiet add listname emailaddress1 firstname lastname pw=yourlistservpassword
    quiet add listname emailaddress2 *  pw=yourlistservpassword
    quiet add listname emailaddress3 firstname lastname pw=yourlistservpassword
     

A second method to remove subscribers from lists using e-mail commands:

  1. Address a message to: listserv@list.uiowa.edu
  2. In the body of the message type:

    quiet del listname emailaddress1
    quiet del listname emailaddress2
    quiet del listname emailaddress3

Some mail to my list gets bounced because of a bad address, but I don't find the bad address on my list. What can I do?

You probably have at least one e-mail address of the form firstname-lastname@uiowa.edu in your list which has a bad routing address, such as someone@aol.com or someonelse@yahoo.com. To find the bad address:

  1. Go to The University of Iowa Phonebook and E-mail Directory 
  2. Select Advanced Search Options
  3. Scroll down to the field labeled Email Address
  4. Type in the bad address (address you can not find in the list)
  5. Select People
  6. Click Search
  7. You will see either
    "! 0 Results found" - meaning the bad address is not from here at The University of Iowa
  8. Or you will see information for the bad address that you entered
  9. The @uiowa.edu address on the right side of the "Send E-Mail To" line is the bad address in your list
  10. Go back to Listserv - Subscriber Management - Examine the "Send E-Mail To" address found in step 9.
  11. Select Do not notify - click Delete or Delete from All Lists.

How can I stop my list from sending messages (prevent new postings from being processed)?

My list keeps sending the same message over and over again (looping). How can I stop my list from sending any messages until I get the problem fixed?

You can prevent new posting from being processed by issuing "hold" command. This will hold all messages until a "free" command is issued.

  1. Log In to LISTSERV
  2. Select List Management > LISTSERV Command
  3. If you own more than one list, use the drop down arrow in Select List: to select your list
  4. Under Useful Commands: select Hold listname

How can I subscribe one list to another or set up nested lists (sub-lists)?

LISTSERV offers a robust facility for creating nested lists by using "super-lists" and "sub-lists".

"With a super-list, the membership of all the sub-lists is added (recursively) and duplicates are suppressed. The super-list is a normal list with its own archives, access controls, etc." - List Owner's Manual by L-Soft.

Only the LISTSERV maintainer can create a super-list. If you have the need for a super-list, contact the ITS Helpdesk [E-mail: its-helpdesk@uiowa.edu, (319) 384-Help (4357)]

For more information see L-Soft Documentation  Click on the LISTSERV 16.0 List Owner's Manual link and see Section 12.13.12 Super-Lists and Sub-Lists.

What URL can I use to go directly to my list archives?

https://list.uiowa.edu/scripts/wa.exe?INDEX

Article number: 
3913
Last updated: 
May 31, 2017