The ITC Printing service is a pay-after-you-print service. This allows you to print in the ITCs without depositing money into the ITC Printing system ahead of time. Your University Bill will be billed monthly for all printing you do during the month. 

To check your current print account balance, simply sign in to an ITC computer and your balance will display on the desktop. Or visit and sign in with your HawkID and password. Your current balance is listed in the Summary box near the top of the page.

Frequently Asked Questions (FAQs)

Q: How much does printing cost?
A: $0.03 per print side for 8 1/2 x 11 black & white printing. Color is $0.15 per print side for an 8 1/2 x 11.

Q: When will my ITC Printing balance be charged to my University Bill (U-Bill)?
A: Once your ITC Printing balance reaches $1.00 or more, it will be charged to your U-Bill and show up on the monthly statement. If your balance is below $1.00, it will not be charged to your U-Bill and will carry over to the next month.

Q: If my print balance is $0.00, how do I get money into my account so that I can start printing?
A: You cannot put money into your printing account. Once you have printed and your account reaches $1.00 or more, your U-Bill will automatically be charged. 

Q: Is there a discount for duplex printing?
A: No, currently the system charges per print side (e.g. one duplex print = two print sides = $0.06 charge).

Q: How do I deposit money in my ITC Printing account?
A: It is no longer necessary to deposit money into your print account. Your U-Bill will be billed for all printing you do.

Q: What should I do if the ITC Printing system incorrectly charged my account?
A: Should this happen, contact the ITS Help Desk at or 319.384.HELP(4357) for assistance.

Q: Is there a limit on printing?
A: Yes, as a safeguard against accidental printing, system issues, or security issues, print accounts are disabled when they reach a deficit of $200 in a given month. The print account is enabled again after the monthly U-Bill cycle. If you encounter this limit and anticipate needing to print more prior to the next U-Bill cycle, contact the ITS Help Desk. Note: It can take 1-2 business days to re-enable the account after reaching the $200 deficit. 

Q: Do students receive a free print credit?
A: No. Instead of offering a free print credit to students, printing prices have been reduced.

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Last updated: 
April 21, 2023