If the print release station comes up with a green background and a box in the middle stating that it is trying to connect it has most likely lost its configuration. You can try to reconnect by pressing the connect button but will receive an error. 

 If this happens contact ITC Support. The computer lost its configuration that connects it to the server and it need to be reimaged. 

Article number: 
555
Last updated: 
December 1, 2016
Category: