LockDown Browser (Mac and iPad) Failing to Launch with ICON New Quizzes

There is a known issue relating to ICON New Quizzes that causes LockDown Browser for Mac and iPad to fail at startup.

Impact:

- LockDown Browser for iPad: Displays a blank screen after the begin button is pressed
- LockDown Browser for Mac: Displays error code -379 after the begin button is pressed

This issue does NOT affect LockDown Browser for Windows or Chromebook. And it does NOT affect ICON Classic Quizzes. Those platforms and quiz type may be used as a temporary workaround while ITS works with the vendor to resolve the issue.