Instructions for reporting a security incident by email

Copy and paste the information below into an e-mail to help with your case. These details will help expedite the investigation.

1. Contact details:
   • Your name (if not apparent from your e-mail address):
   • Department or Organization:
   • Contact phone number (if available):
2. Incident description:
   • Type (describe the type of report is this concerning - a Misuse of service, Service, or Information?)
   • What type of issue does the incident involve (System/device/account/Identity compromise?)
   • Brief description with additional details of the incident for the Information Security and Policy Office to follow up on

After hours and emergencies

The ISPO on-call staff can be reached by calling the ITS Help Desk: 319-384-4357. For additional information, visit the ITS Help Desk contact page. 

Physical (Non-IT) Threats

If you experience a physical threat or other safety emergency, contact Campus Safety for assistance.

• Emergency: 911
• Non-Emergency: 319-335-5022
• Fax: 319-335-5800
• Address: 808 University Capitol Centre, 200 S. Capitol Street, Iowa City, IA 52242-5500
• Campus Safety email: campus-safety@uiowa.edu
• UI Police Department

Threat Assessment Team

Supporting the campus community with compassionate-solution based strategies for individuals experiencing distress or grievances through outreach, intervention, and de-escalation to mitigate the risk of planned physical harm to others or self.