Start: 
Friday, July 31, 2020 - 4:00pm
Description

ITS is receiving reports of inconsistencies with the Message Waiting Indicator (MWI) on Polycom VVX VoIP endpoints.

At this time, end users may experience situations where the Skype for Business account that is currently signed into the VoIP phone has an unread voicemail message but the MWI does not flash. End users can check voicemail by either using the email account currently signed into the VoIP phone or by pressing on the mail icon / button on the phone itself.

ITS staff are currently investigating the issue.

Last updated: 
Friday, July 31, 2020 - 4:21pm