The performance related issues have been resolved. ITS Research Services is continuing to synchronize data and will continue to communicate with impacted users directly.

Research Services continues to work with the vendor to resolve the remaining outstanding issues. We will continue to work with individuals experience any issues and will send out communication to users as their data is synchronized.

Access to Argon Homes for Ceph users has been restored.  ITS and the vendor captured system logs and will continue forensics to determine what is causing the metadata service degradation.

ITS is aware Argon Homes access on the new Ceph file system is currently unavailable.  Data is safe and ITS is engaging with the vendor to restore access as soon as possible. 

Access to Argon homes has been restored for all users. We continue to work with the vendor to validate the issue is fully resolved.

Issues with the login nodes have been resolved. ITS Research Services continues to work with the vendor to resolve the issues with the new Argon Home server. Users on the new Argon Homes will continue to be unable to access their homes at this time.

Research Services is continuing to troubleshoot the issue with the new Argon Homes with the vendor. We are currently experiencing issues with the login nodes, resulting in more users being unable to sign in. We are working to address this secondary issue.