Dates affected
-
Update
If the authorization page did not appear when the connection was checked, it likely means the connection had already been re-established, or that the specific course did not have any LockDown Browser–enabled quizzes. The important part is that the connection was checked.

Instructors Using LockDown Browser Must Take Action in Every Course

Due to a system update, instructors using LockDown Browser in their Spring 26 course sites are required to complete a brief action in ICON. You will need to reauthorize LockDown Browser by clicking the LockDown Browser navigation link to reconnect your course. 

If this step is not completed, students trying to take a LockDown Browser enabled quiz might see this message “Invalid Profile https://uiowa.instructure.com— There is a problem with the URL for this exam. See this article for more information.” and are not able to complete the quiz.

Follow the steps below to successfully reconnect LockDown Browser: 

Please log in to ICON, navigate to each course with LockDown Browser enabled quizzes and click on "LockDown Browser" in the left side navigation bar in each course site.

canvas course site navigation menu with LockDown Browser highlighted with a yellow arrow pointed at it

Upon opening, an authorization notification will show that looks like this, please click "Authorize":

screenshot shows lockdown browser open in the course navigation with a pop up screen that says Respondus LockDown Browser - 2026-04-30 22:23:38 UTC Respondus LockDown Browser - 2026-04-30 22:23:38 UTC is requesting access to your account. You are authorizing this app as blank. Your email address is blank@uiowa.edu. There is a white cancel button and and a yellow Authorize button under the pop up.

 

After authorization, you will receive a message that you have successfully updated your LockDown Browser setting. 

white pop up screen that says Important Message Your Settings Have Been Updated! Copied courses require instructors to access the LockDown Browser dashboard before exams can be taken by students. You just did that, so you're all set! in black text

 

At this point, you have successfully completed all the steps needed.

Service(s) affected
ICON,
Respondus
Service Announcement
Last updated