Start: 
Tuesday, June 21, 2022 - 5:15pm
End: 
Wednesday, June 22, 2022 - 8:00am
Updates
Wednesday, June 22, 2022 - 8:00am

This issue has been resolved

Description

Users' calls to auto attendants may fail to transfer after selecting a menu option.  After users select an option from the auto attendant menu, the call plays dead air for up to three minutes, then the call states that it couldn't connect and to try again later, and disconnects the call.

This is a Microsoft-wide issue; they are currently investigating the problem.  

Expected downtime is not known. There is no workaround.

 

 

Last updated: 
Wednesday, June 22, 2022 - 7:57am