This issue has been resolved and printing services are operating normally. Please note that access to PaperCut Web Print and Mobile Release continues to require a campus computer, connection to eduroam, or the UI VPN.
Emergency maintenance on the PaperCut printing service was completed successfully, and services have been restored. The access limitations described in this alert remain in effect. Access to PaperCut Web Print and Mobile Release continues to require a campus computer, connection to eduroam, or the UI VPN. ITS will continue to monitor the service. Please report any continuing issues through your normal support channels.
ITS is performing emergency maintenance on the PaperCut printing service. Between 2:00pm and 4:00pm today, ITC printing, Web Print, and Mobile Release will be unavailable. Departmental printing services may also experience brief interruptions as print servers are restarted. Additional updates will be provided as they become available.
Users may be unable to access PaperCut Web Print or Mobile Release when not connected to the University network. Access currently requires a campus computer, connection to eduroam, or the UI VPN. ITS is monitoring the impact and will provide additional information as it becomes available.