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[Closed] Planned Maintenance - ICON Direct - Pearson's Revel

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Service(s) affected
ICON Direct
Category
Planned Maintenance

During this maintenance window for Revel, assignment launch and assignment submission may be degraded or temporarily unavailable. Status updates are available here.

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
Biomedical Research Support Facility,
Bowen Science Building,
Carver Biomedical Research Building,
College of Medicine Administration Building,
Dodge Street Ramp,
Iowa Geological Survey - Oakdale,
Madison Street Services Building,
Multi-Tenant Facility,
Myriad Technology Plaza Four,
Myriad Technology Plaza Two,
Nagle Family Clubhouse,
Newton Road Ramp,
Nonfiction Writing House,
North Campus Parking and Chilled Water Facility,
North Hall,
Oakdale Biology Greenhouse,
Oakdale Shops Building A,
Oakdale Studio Facility,
Oakdale Utility Power Plant,
Old Capitol,
Pappajohn Business Building,
Performing Arts Annex
Category
Planned Maintenance

During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.

We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.

We appreciate your patience and understanding.

[Closed] Service Degradation - Pressbooks

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Service(s) affected
Pressbooks
Category
Service Degradation

Users may be able to sporadically log-in or access content. ITS staff are working with Pressbooks to restore the service.

[Closed] Service Degradation - Plagiarism Detection

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Service(s) affected
Plagiarism Detection
Category
Service Degradation

Turnitin, Feedback Studio, and iThenticate are currently experiencing an unexpected service incident.  Turnitin is aware of the issue and is continuing to work on a solution.  
 
During this time, users may encounter an error message intermittently when accessing the Turnitin, Turnitin UK and iThenticate homepages. Users accessing via an integration may also be affected. 

 

More information will be available on this Turnitin Service Incident Report page as it becomes available. 

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
Engineering Research Facility,
English-Philosophy Building,
Environmental Management Facility,
Field Hockey Event Management Box,
Field Hockey Grandstand,
Field House,
Fleet Services,
Gerdin Athletic Learning Center,
Gilmore Hall,
Goschke Family Wrestling Training Center,
Halsey Hall,
Hansen Football Performance Center,
Hawkeye Indoor Track Facility,
Hawkeye Oral Surgery Clinic,
Hoak Family Golf Complex,
Hydraulics Model Annex,
Independence Road Annex,
Institute for Rural and Environmental Health,
Iowa Memorial Union Parking Ramp,
Nagle-Duda Gymnastic & Spirit Squads Training Center
Category
Planned Maintenance

During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.

We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.

We appreciate your patience and understanding.

[Closed] Service Degradation - Multiple Services

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Service(s) affected
Adobe Creative Cloud,
Adobe Acrobat Pro
Category
Service Degradation

Some users may encounter difficulties logging into Adobe Acrobat or may experience freezing when opening PDF files. Adobe has identified the issue and is currently working on a fix. The service status can be tracked here: https://status.adobe.com/products/512699/202603090029

If signed out of Adobe, signing in with the HawkID@uiowa.edu and password will fix login the issue.

[Closed] Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.

[Closed] Service Degradation - Multiple Services

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Service(s) affected
MyUI,
MAUI
Category
Service Degradation

Some users receive an error when trying to load MyUI (https://myui.uiowa.edu) and MAUI (https://www.maui.uiowa.edu).

Users who see this error message are recommended to try a different browser or you can also troubleshoot by clearing cache and cookies using these instructions: https://its.uiowa.edu/services/general/how-clear-cache-and-cookies-your-web-browser.

Students can also use the University of Iowa mobile app for MyUI access.

[Closed] Planned Maintenance - Plagiarism Detection

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Service(s) affected
Plagiarism Detection
Category
Planned Maintenance

Turnitin and iThenticate will take an emergency 4-hour maintenance window. This will include Turnitin functionality in ICON as well as the iThenticate website capabilities.  Services potentially experiencing intermittent availability during this time include: 

Originality (including all Integrations)
SimCheck (including Integrations)
Similarity (including Integrations)
Turnitin Core API (including Integrations)
Crossref Similarity Check
Authorship
Turnitin and TurnitinUK (including all Integrations)
Gradescope (Code Similarity Reports, integration with LTI 1.3 and exporting submissions only)
Roster

[Closed] Planned Maintenance - Exam Scoring

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Service(s) affected
Exam Scoring
Category
Planned Maintenance

Gradescope will have an emergency 4-hour planned maintenance event.  During this time, users may experience interruptions when loading assignments and making submissions to assignments through LTI 1.3 integrations only, as well as when submitting files for Gradescope’s Code Similarity Reports and exporting submissions. 

However, all other components of Gradescope will be operational, including both making submissions and accessing assignments via the website directly, as well as all functionality on the Gradescope Mobile App.

We regret any inconvenience this may cause.

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