Service status history
[Closed] Planned Maintenance - ICON Direct - McGraw Hill's Connect and SIMnet
McGraw Hill's Connect and SIMnet platforms will be undergoing maintenance and unavailable during this timeframe. Status updates here.
[Closed] Planned Maintenance - ICON Direct - Pearson's Mastering
Pearson's Mastering platform will be undergoing maintenance and unavailable during this timeframe. Status updates here.
[Closed] Planned Maintenance - ICON Direct - Pearson's Revel
During this maintenance window for Revel, assignment launch and assignment submission may be degraded or temporarily unavailable. Status updates are available here.
[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.
We appreciate your patience and understanding.
[Closed] Service Degradation - Pressbooks
Users may be able to sporadically log-in or access content. ITS staff are working with Pressbooks to restore the service.
[Closed] Service Degradation - Plagiarism Detection
Turnitin, Feedback Studio, and iThenticate are currently experiencing an unexpected service incident. Turnitin is aware of the issue and is continuing to work on a solution.
During this time, users may encounter an error message intermittently when accessing the Turnitin, Turnitin UK and iThenticate homepages. Users accessing via an integration may also be affected.
More information will be available on this Turnitin Service Incident Report page as it becomes available.
[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
During this maintenance window, network services will be temporarily disrupted. The expected downtime is approximately 15 to 60 minutes while the upgrade is in progress.
We recommend saving your work and logging off any critical systems prior to the start of the maintenance period. Services will be restored as soon as the upgrade is successfully completed.
We appreciate your patience and understanding.
[Closed] Service Degradation - Multiple Services
Some users may encounter difficulties logging into Adobe Acrobat or may experience freezing when opening PDF files. Adobe has identified the issue and is currently working on a fix. The service status can be tracked here: https://status.adobe.com/products/512699/202603090029
If signed out of Adobe, signing in with the HawkID@uiowa.edu and password will fix login the issue.
[Closed] Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
[Closed] Service Degradation - Multiple Services
Some users receive an error when trying to load MyUI (https://myui.uiowa.edu) and MAUI (https://www.maui.uiowa.edu).
Users who see this error message are recommended to try a different browser or you can also troubleshoot by clearing cache and cookies using these instructions: https://its.uiowa.edu/services/general/how-clear-cache-and-cookies-your-web-browser.
Students can also use the University of Iowa mobile app for MyUI access.