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[Closed] Planned Maintenance - ICON Direct

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Service(s) affected
ICON Direct
Category
Planned Maintenance

During this maintenance window, the Unizin Engage eReader and the ICON Direct Order Tool will be unavailable. Status updates are available here.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Maintenance reference: #7316

[Closed] Planned Maintenance - Multiple Services, Buildings

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Service(s) affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi,
Campus Data Network Connectivity
Building(s) affected
Biomedical Research Support Facility,
Driving Safety Research Institute,
Environmental Management Facility,
Hawkeye Oral Surgery Clinic,
Hydraulics Annex 1,
Hydraulics Annex 2,
Hydraulics Wave Basin Facility,
Information Technology Facility,
Institute for Rural and Environmental Health,
Iowa Geological Survey - Oakdale,
Laundry,
Multi-Tenant Facility,
Myriad Technology Plaza Four,
Myriad Technology Plaza Two,
Oakdale Biology Greenhouse,
Oakdale Shops Building A,
Oakdale Studio Facility,
Oakdale Utility Power Plant,
Physiology Research Laboratory,
State Hygienic Laboratory,
UI Bioventures Center,
University Hygienic Lab – Ankeny
Category
Planned Maintenance

Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade wired and wireless connectivity will be down.

[Closed] Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.

[Closed] Planned Maintenance - GitLab Research & Academic

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Service(s) affected
GitLab Research & Academic
Category
Planned Maintenance

GitLab Research & Academic will be unavailable for maintenance to perform updates. 

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
Hillcrest Hall,
Mayflower Hall
Category
Planned Maintenance

Mayflower (m-7) and Hillcrest (h-3, h-6, h-9) switches will undergo an emergency preventative maintenance reboot. 

During this time, the switch will be temporarily unavailable, and any connected devices or services may experience a brief disruption in network connectivity.

Expected Downtime: 10-20 minutes while the reboot is in progress.

Please plan accordingly and ensure that any critical tasks or operations are completed prior to the scheduled maintenance window.

[Closed] Service Degradation - ICON

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Service(s) affected
ICON
Category
Service Degradation

ICON is experiencing a problem with HTML files that were uploaded to the Files section. HTML files are currently downloading rather than showing as a preview. ITS staff are working with the vendor on resolving this issue. 

[Closed] Planned Maintenance - Microsoft Teams Phone

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Service(s) affected
Microsoft Teams Phone
Category
Planned Maintenance

HCIS and ITS staff will be performing maintenance on Microsoft Teams Phone to renew system certificates. During this work, a brief service interruption of less than one minute is expected.

[Closed] Planned Maintenance - Load Balancer, Multiple Buildings

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Service(s) affected
Load Balancer
Building(s) affected
ITF,
Lindquist Center
Category
Planned Maintenance

ITS Enterprise Infrastructure will be updating the F5 load balancers to the latest software release on our current branch. This will include the physical chassis, LTMs, and GTMs in both ITF and LC. There should be no customer impact to load balanced applications due to the redundant architecture.

[Closed] Planned Maintenance - ICON Direct - Cengage Mindtap

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Service(s) affected
ICON Direct
Category
Planned Maintenance

MindTap will be unavailable during this scheduled maintenance. Status updates here.