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Service status history
[Closed] Planned Maintenance - ICON Direct
During this maintenance window, the Unizin Engage eReader and the ICON Direct Order Tool will be unavailable. Status updates are available here.
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.
Maintenance reference: #7316
[Closed] Planned Maintenance - Multiple Services, Buildings
Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade wired and wireless connectivity will be down.
[Closed] Planned Maintenance - Clickers
During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.
[Closed] Planned Maintenance - GitLab Research & Academic
GitLab Research & Academic will be unavailable for maintenance to perform updates.
[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
Mayflower (m-7) and Hillcrest (h-3, h-6, h-9) switches will undergo an emergency preventative maintenance reboot.
During this time, the switch will be temporarily unavailable, and any connected devices or services may experience a brief disruption in network connectivity.
Expected Downtime: 10-20 minutes while the reboot is in progress.
Please plan accordingly and ensure that any critical tasks or operations are completed prior to the scheduled maintenance window.
[Closed] Service Degradation - ICON
ICON is experiencing a problem with HTML files that were uploaded to the Files section. HTML files are currently downloading rather than showing as a preview. ITS staff are working with the vendor on resolving this issue.
[Closed] Planned Maintenance - Microsoft Teams Phone
HCIS and ITS staff will be performing maintenance on Microsoft Teams Phone to renew system certificates. During this work, a brief service interruption of less than one minute is expected.
[Closed] Planned Maintenance - Load Balancer, Multiple Buildings
ITS Enterprise Infrastructure will be updating the F5 load balancers to the latest software release on our current branch. This will include the physical chassis, LTMs, and GTMs in both ITF and LC. There should be no customer impact to load balanced applications due to the redundant architecture.
[Closed] Planned Maintenance - ICON Direct - Cengage Mindtap
MindTap will be unavailable during this scheduled maintenance. Status updates here.