Advanced options

[Closed] Service Degradation - Interactive Data Analytics Service (IDAS)

-
Service(s) affected
Interactive Data Analytics Service (IDAS)
Category
Service Degradation

The shared class folder "classdata" is experiencing issues. Research Services is investigating.

[Closed] Planned Maintenance - SiteNow

-
Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference #6433, #6440, #6432

[Closed] Planned Maintenance - Linux Software Mirrors

-
Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

The Linux Software Mirrors service will be down during this time.

[Closed] Service Degradation - Large Scale Storage (LSS)

-
Service(s) affected
Large Scale Storage (LSS)
Category
Service Degradation

ITS Research Services has restored access to all LSS systems, however, automation work still remains to complete the implementation of the new authentication configurations. Until this work is done, we will not be able to create new LSS shares or make changes to share quotas. Once this work is done we will start processing requests. 

[Closed] Planned Maintenance - SPSS

-
Service(s) affected
SPSS
Category
Planned Maintenance

Update IBM SPSS license to support new SPSS Release v.31.0

ITS will be updating the following license server to support SPSS Release v.31.0:  

ibmspss-lm.iowa.uiowa.edu

Duration: Expected to be under 15 minutes, but 30 minutes are being allotted in case any issues arise.  

[Closed] Service Degradation - Multiple Services, Off Campus - DNS Issues

-
Service(s) affected
Virtual Private Network (VPN),
IT Service Alerts,
Web and IT Accessibility
Building(s) affected
Off Campus
Category
Service Degradation

After the migration to our new EIP DNS system last evening as our external DNS resolvers, we are seeing some DNS resolution issues. 

*Iowa websites may not load for users and they will not be able to connect to VPN Services.

Network Engineering Services is looking into the issue.

[Closed] Planned Maintenance - MatLab

-
Service(s) affected
MatLab
Category
Planned Maintenance

Update MATLAB license to support new MATLAB Release 2025a. ITS will be updating the following license server to support MATLAB Release 2025a:  matlab-lm.iowa.uiowa.edu 

[Closed] Service Announcement - Printing in Computer Labs (ITCs)

-
Service(s) affected
Printing in Computer Labs (ITCs)
Category
Service Announcement

Starting Friday, August 1, printing prices in Instructional Technology Centers (ITCs) will increase to:

  • $0.07 per black and white impression
  • $0.20 per color impression

Departments hosting student printers will be reimbursed at:

  • $0.03 for black and white
  • $0.16 for color

This adjustment supports the sustainability of printing services while keeping costs below local alternatives.

[Closed] Planned Maintenance - SiteNow

-
Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Maintenance reference #6404

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings - Brocade Switches

-
Service(s) affected
Campus Data Network Connectivity
Building(s) affected
Boyd Tower,
Health Care Support Services Building,
ITF,
Lindquist Center,
Plaza Centre One
Category
Planned Maintenance

A firmware update will be applied to the Brocade switches.  No impact on services is expected.