The LC Data Center team will be migrating the NetApp E-series port connections off the legacy switches. The E-series is fully redundant, and this work is expected to be non-disruptive to our customers.

The RedShelf eReader and website will be undergoing scheduled maintenance during this time. Status updates here.

Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.

Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.

The Panopto Cloud will be taken offline for a short window to allow for maintenance to be done on the production database.

In this time, you will be unable to upload new recordings, view/edit previous recordings, or interact with the ICON integration with UICapture. Any meeting recordings that happen in this time will be imported after the tenant is back online. If you need to record in this time, we recommend opening the Panopto Recorder directly, record offline, then upload the recording after the service is fully functional.

Please contact the ITS Help Desk if you need assistance in uploading

The backend systems for the ICON Direct Order tool will be undergoing an update. During this time, some or all parts of the OrderTool may be temporarily unavailable or experience brief interruptions. Status updates here.

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

Top Hat has scheduled maintenance on the first Sunday of every month, from 4:00 AM CT to 7:00 AM CT.

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.