Service status history
[Closed] Planned Maintenance - Multiple Services
Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window. Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.
[Closed] Planned Maintenance - Oracle Hosting and Administration
ITS will apply OS updates to the Oracle servers. Each instance on the server will be down for approximately 20-45 minutes per host. Below is an approximate schedule:
Server Time
fprod-db 3:30am
hprod-db 3:50am
bagel 4:15am
scone 4:15am
zwieback 4:15am
hoagie 4:40am
popo 4:40am
toast 4:40am
[Closed] Service Degradation - Microsoft Skype for Business
Skype for Business response groups are having an issue this morning where calls are not getting routed through. Server Support staff are looking into this issue.
[Closed] Service Degradation - High Performance Computing
Several Argon HPC nodes are experiencing a problem. Users may not be able to submit jobs. We are investigating. No estimated time to restoration is currently available.
[Closed] Service Degradation - High Performance Computing
Several Argon HPC nodes are experiencing a problem. Users may not be able to submit jobs. We are investigating. No estimated time to restoration is currently available.
[Closed] Service Degradation - Two-Step Login with Duo Security
Duo Two-Step Authentication is inaccessible when using the Text Message (sms) or Phone Call options during this time. The Push method through Duo Mobile is still operating as expected.
[Closed] Service Announcement - Virtual Private Network (VPN) - Cisco AnyConnect
Beginning February 12 at noon, the Cisco AnyConnect VPN service will be updating the authentication method to no longer require the second password, instead opting for a more familiar use of the normal HawkID authentication process.
This support article on how to connect to Cisco AnyConnect VPN will be updated after this change is implemented.
Please contact the ITS Help Desk with any questions or requests for assistance.
[Closed] Planned Maintenance - ICON Direct - RedShelf eReader and Website
RedShelf will be performing scheduled maintenance on two services, their website and eReader. During this maintenance window, users may experience brief interruptions when accessing the eReader. Status updates here.
[Closed] Service Degradation - Multiple Services
NES is aware that the performance of the campus Wi-Fi network is degraded and is investigating.
No estimated time to restoration is currently available.