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[Closed] Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
High Performance Computing,
Large Scale Storage (LSS),
Interactive Data Analytics Service (IDAS)
Category
Planned Maintenance

ITS Enterprise Infrastructure will be patching network switches in the Lindquist Center data center as part of January's infrastructure day. These patches are to address problems that were identified back in October. The patches will require reboots of the switches that will result in the following Research Services systems having a 10-15 minute network outages over the course of the maintenance window. 

Argon HPC:

Impact will be specifically to access LSS shares or running jobs from the impacted LSS shares below. 

IDAS

Large Scale Storage:

lc-rs-storage12.hpc.uiowa.edu
lc-rs-storage13.hpc.uiowa.edu

[Closed] Planned Maintenance - Data Center Operations & Services

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Service(s) affected
Data Center Operations & Services
Category
Planned Maintenance

The Top of Rack (TOR) network switches in the Lindquist Center (LC) Room 14 datacenter will be upgraded.

The Data Center Hosting team has identified devices lacking network redundancy at the TOR level. Those device systems/service owners have been contacted in a separate email, including a meeting invitation (and expectation) to attend the Infrastructure Day bridge event on Saturday morning.

For devices with TOR or alternate networking redundancy at the device level, there will be no interruption of service.

[Closed] Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

Due to backend storage being unavailable, the mirrors service will be offline during Infrastructure Day 

[Closed] Service Degradation - High Performance Computing

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Service(s) affected
High Performance Computing
Category
Service Degradation

ITS Research Services is aware of issues with data.hpc.uiowa.edu which is resulting in users unable to mount Argon home drives on Windows or Mac. HPC engineers are investigating.

[Closed] Planned Maintenance - Multiple Services, Buildings

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Service(s) affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi,
Campus Data Network Connectivity
Building(s) affected
Beckwith Boathouse,
Biology Building,
Biology Building East,
Burge Hall,
Calvin Hall,
Catlett Residence Hall,
Chemistry Building,
Currier Hall,
Daum Hall,
Dey House,
Dodge Street Ramp,
Gilmore Hall,
Halsey Hall,
Hubbard Park,
Iowa Advanced Technology Laboratories,
Iowa Memorial Union,
Iowa Memorial Union Parking Ramp,
Jefferson Building,
Macbride Hall,
Mayflower Hall,
Newton Road Ramp,
North Campus Parking and Chilled Water Facility,
North Hall,
Obermann Center,
Old Capitol,
Pappajohn Business Building,
Parking Lot 18,
Parking Lot 56,
Parking Lot 9,
Phillips Hall,
Pomerantz Center,
President’s Residence,
Psychological and Brain Sciences Building,
Schaeffer Hall,
Sciences Library,
Shambaugh House,
Spence Labs,
Stanley Hall,
State Historical Society Building,
Stuit Hall,
Trowbridge Hall,
Van Allen Hall
Category
Planned Maintenance

Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade, wired and wireless connectivity will be down.

[Closed] Service Degradation - Microsoft Teams

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Service(s) affected
Microsoft Teams
Category
Service Degradation

Users may experience degraded video and screensharing quality in Microsoft Teams. The issue is not limited to Microsoft Teams Rooms (MTR) devices, but also affects desktop clients and other scenarios.

[Closed] Service Degradation - Microsoft 365: Email & Calendaring

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Service(s) affected
Microsoft 365: Email & Calendaring
Category
Service Degradation

Some users are experiencing slowness and freezing while using the Windows Outlook client. ITS staff have opened a support case with Microsoft.

[Closed] Planned Maintenance - MatLab - MATLAB License Server Update

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Service(s) affected
MatLab
Category
Planned Maintenance

ITS will be updating the following license server to extend the campus MATLAB License through January 2027:  matlab-lm.iowa.uiowa.edu . Maintenance is expected to be under 30 minutes, but an hour is being allotted in case any issues arise.  

 

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.

Maintenance reference: #6947