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[Closed] Service Announcement - eduroam - Annual Campus Eduroam Certificate Renewal

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Service(s) affected
eduroam
Category
Service Announcement

ITS will be renewing the SSL/TLS Certificate for the campus eduroam authentication servers.This certificate is used to verify the authenticity of the campus eduroam authentication servers and needs to be renewed periodically to maintain the security of the eduroam service.

Instructions on how to accept the new eduroam wireless authentication server certificate can be found here: https://its.uiowa.edu/services/eduroam/wireless-authentication-server-certificate-renewal-instructions

If you have any issues, contact the ITS Help Desk https://its.uiowa.edu/contact

[Closed] Planned Maintenance - Multiple Services, Buildings

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Service(s) affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi,
Campus Data Network Connectivity
Building(s) affected
Afro-American Cultural Center,
Asian Pacific American Cultural Center,
Bowen Science Building,
Boyd Law Building,
Chilled Water Plant 2 (West),
College of Medicine Administration Building,
College of Nursing Building,
College of Pharmacy Building,
Field House,
Gerdin Athletic Learning Center,
Hardin Library for Health Sciences,
Hillcrest Hall,
Hospital Parking Ramp 4,
Iowa Bioscience Innovation Facility,
James Street Laboratory,
Latino-Native American Cultural Center,
Law, Health Policy and Disability Center,
Medical Laboratories,
Medical Research Center,
Parking Lot 13,
Parking Lot 34,
Parking Lot 48,
Petersen Residence Hall,
Pride Alliance Center,
Rienow Hall,
Slater Hall,
Stanley Hydraulics Laboratory,
Westlawn
Category
Planned Maintenance

Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade, wired and wireless connectivity will be down.

[Closed] Planned Maintenance - Parking

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Category
Planned Maintenance

ITS will be working on maintenance on the parking website during this time. During this upgrade, https://parking.uiowa.edu will be down. 

[Closed] Service Degradation - Multiple Services

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Service(s) affected
Microsoft Skype for Business,
Microsoft Teams Phone
Category
Service Degradation

The Unified Communications team have been alerted to cases of Teams VoIP telephony calls failing to Skype for Business telephony. We have partnered with HCIS Voice Engineers who have identified the problem and are working on a solution.

[Closed] Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.

Planned Maintenance - Interactive Data Analytics Service (IDAS)

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Service(s) affected
Interactive Data Analytics Service (IDAS)
Category
Planned Maintenance

IDAS research and class instances will be unavailable during maintenance. Class users should download their data from IDAS before maintenance using the steps in this article. Research users should back up their data on an appropriate data storage service as usual.

[Closed] Planned Maintenance - Telephone and Voice Services - Analog Gateways

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Service(s) affected
Telephone and Voice Services
Category
Planned Maintenance

HCIS staff will be performing planned analog gateway maintenance on all analog gateways serving the University of Iowa. Each gateway will be migrated individually, with an expected downtime of approximately 5 minutes per gateway. These cutovers will occur sequentially on  Monday December 22nd between 5:00 PM and 6:00 PM, resulting in temporary dial tone interruptions during this window.

What to Expect: During the migration, dial tone service will be temporarily unavailable for the following systems:

  • Elevator phones
  • Fire alarm panels
  • Area of Refuge communication systems
  • Classroom phones

[Closed] Service Degradation - High Performance Computing

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Service(s) affected
High Performance Computing
Category
Service Degradation

ITS Research Services is aware that /nfsscratch is currently not available on Argon. We are working to restore access. Due to /nfsscratch not being available, users may have issues submitting/running jobs or notice other performance related issues. 

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
Shared Drive (Files@Iowa),
Home Drive (Files@Iowa),
Research Data Storage Service (RDSS)
Category
Planned Maintenance

TPS Systems and Storage will upgrade the firmware on the LC and ITF datacenter NetApp Network Storage System (RDSS, ADSS, UDSS, CLAS, HOME, VMware). The upgrade is non-disruptive and is expected to last no longer than 6 hours.

[Closed] Planned Maintenance - FileMaker Hosting and Administration

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Service(s) affected
FileMaker Hosting and Administration
Category
Planned Maintenance

The central FileMaker servers will be unavailable due to a scheduled upgrade to version 22. Users will be unable to connect to FileMaker applications during this upgrade.

Due to new minimum client requirements associated with this upgrade, ITS is requiring all end users to upgrade their client to version 21 or later before December 21st, 2025. End users who do not have at least version 21.0.1 will be unable to connect to FileMaker Server 22.

Please contact fmpadmin@uiowa.edu if you have any questions or concerns about the maintenance.