Advanced options

[Closed] Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.

[Closed] Service Degradation - Large Scale Storage (LSS)

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Service(s) affected
Large Scale Storage (LSS)
Category
Service Degradation

Some Large Scale Storage shares are currently unable to be accessed within the Argon and IDAS computing environments. However, these shares are still accessible via SMB/CIFS mounts (on Windows and MacOS).

All the affected shares are hosted on storage node itf-rs-store27:

  • aspies-backups
  • class-BIOC_3310
  • class-BIOL_3716
  • class-BIOL_4386
  • class-BME_4310
  • class-BME_4920
  • class-PSQF_7375
  • Cole_Group_Archive
  • ct-data
  • flowcyto_archive
  • Fuentes_CryoEM
  • GradCollege
  • HFT
  • huang_cryoem
  • lib-storage-archives
  • lss_chutzler
  • lss_dkivlighan
  • lss_dstegr
  • lss_ech2oLab
  • lss_etanderson
  • lss_iihg_backups
  • lss_iihg_backups/clinical-galaxy.iihg
  • lss_iihg

[Closed] Outage - ICON

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Service(s) affected
ICON
Category
Outage

The ICON Dashboard is currently down.  Support staff are working to resolve the issue as quickly as possible.  Students and faculty can still access their Canvas content at uiowa.instructure.com.

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
Globus,
Large Scale Storage (LSS)
Category
Planned Maintenance

All Globus services will be unavailable, including Auth, Transfer, Flows, Search, Timer, and Action Providers.

During the downtime, the following will be impacted:

  • Users will not be able to authenticate to applications that rely on Auth, including the Globus Web app, the Globus command line interface, third party applications and services, for example web portals that use Auth for user login or applications that use Globus services for data management.
  • Transfers that are inflight when the downtime begins will resume at the last checkpoint when the services are restored at the end of the

[Closed] Service Degradation - Multiple Services

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Service(s) affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi
Category
Service Degradation

NES is aware of connectivity issues with the campus wireless service. Wireless devices are having issues obtaining IP addresses.

Eduroam, UI-DeviceNet, and UI-Guest are affected.

Engineers are investigating and engaging with the appropriate vendors.

[Closed] Planned Maintenance - MatLab - License Server Update

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Service(s) affected
MatLab
Category
Planned Maintenance

ITS will be updating the following license server to support MATLAB Release 2024b:  

matlab-lm.iowa.uiowa.edu 

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary degradation of service.

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
eduroam,
UI-DeviceNet,
UI-Guest Wi-Fi
Category
Planned Maintenance

ITS will be migrating all wireless services to the new campus network.

ALL campus wireless services will be interrupted for 10-15 minutes during the migration.

NOTE: This does not impact wireless in IOWA Healthcare facilities (including eduroam in those facilities)

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary degradation of service.

[Closed] Service Degradation - Portfolium ePortfolio Access in ICON

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Category
Service Degradation

The Portfolium access through ICON and through https://uiowa.portfolium.com/ is slow to load or in some cases provides an error that says "Portfolium.com refused to connect."  Support staff are aware and investigating the issue.