Advanced options

[Closed] Service Degradation - SiteNow

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SiteNow
Service Degradation

Users are currently experiencing issues when trying to add media to existing card blocks on SiteNow pages in a "draft" state.

SiteNow staff are currently working to restore this function as soon as possible. As a temporary workaround, if you need to update the media in a card block, you can create a new block, add the media, then delete the existing block.

[Closed] Planned Maintenance - Canvas Credentials

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Planned Maintenance

Canvas Credentials, formerly known as Badgr, will be undergoing maintenance. The following features will be temporarily unavailable: registration, login, social account linking, access/request tokens, and user merges and deletions.

[Closed] Service Degradation - Plagiarism Detection

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Plagiarism Detection
Service Degradation

Turnitin and iThenticate are currently experiencing an unexpected service degradation.  

During this time, you may experience intermittent slowness when accessing the service. Errors include logging in and submitting/accessing reports through ICON.  The issue is being investigated.    

 

[Closed] Planned Maintenance - Splunk On-Call

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Planned Maintenance

During the maintenance period, Splunk web and mobile access may be unavailable. No Alerts will be dropped, but processing may be delayed 20 minutes. Please see the notice for more details.

[Closed] Planned Maintenance - JAMF Pro Apple Device Management

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JAMF Pro Apple Device Management
Planned Maintenance

Please do not use Jamf during this maintenance window.

If you have any questions or concerns, please reach out to ITS-ECM@uiowa.edu.

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Campus Data Network Connectivity
Bowen Science Building,
Carver Biomedical Research Building,
College of Medicine Administration Building,
College of Nursing Building,
College of Pharmacy Building,
Eckstein Medical Research Building,
Hardin Library for Health Sciences,
Iowa Bioscience Innovation Facility,
Medical Education Building,
Medical Education Research Facility,
Medical Laboratories,
Medical Research Center,
Pappajohn Biomedical Discovery Building,
Westlawn
Planned Maintenance

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.

[Closed] Planned Maintenance - Clickers

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Clickers
Planned Maintenance

During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.

[Closed] Planned Maintenance - JAMF Pro Apple Device Management

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JAMF Pro Apple Device Management
Planned Maintenance

The Jamf service will be upgraded to version 11.10.1. There should be no interruption of services to our clients.

[Closed] Service Degradation - Clickers - Top Hat

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Clickers
Service Degradation

Users are currently unable to log into Top Hat via Single Sign On at https://app.tophat.com/ but may be able to log in via the ICON integration.

IT Staff are currently working to restore access to the platform as soon as possible.

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Campus Data Network Connectivity
Bowen Science Building,
Chemistry Building,
Clinton Street Building,
Dental Science Building,
Information Technology Facility,
Iowa Memorial Union,
Levitt Center for University Advancement,
Lindquist Center,
Medical Education Research Facility,
Medical Laboratories,
Water Plant,
Wendell Johnson Speech and Hearing Center
Planned Maintenance

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.