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[Closed] Service Degradation - Copilot

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Service(s) affected
Copilot Chat
Category
Service Degradation

The "new chat" button in Copilot Enterprise, ( https://m365.cloud.microsoft/chat ) is greyed out in multiple browsers. Users are unable to click on the button to start a new conversation. A workaround is to reload the browser page. It will initiate a new conversation, while retaining the previous chat in the chat history panel. Microsoft is investigating. We will update this notice as information is available. 

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
Large Scale Storage (LSS),
Interactive Data Analytics Service (IDAS)
Category
Planned Maintenance

A portion of the Large Scale Storage (LSS) service will be undergoing maintenance to ensure continued reliability of the service and maintain data integrity.

The following shares will be unavailable for approximately 5 minutes during the maintenance window:

  • itf-rs-store36.hpc.uiowa.edu/Shared/lss_ctab-rw
  • itf-rs-store36.hpc.uiowa.edu/Shared/lss_fainlab
  • itf-rs-store36.hpc.uiowa.edu/Shared/lss_mororke
  • itf-rs-store36.hpc.uiowa.edu/Shared/lss_pmiro 
  • itf-rs-store36.hpc.uiowa.edu/Shared/lss_rdodd 
  • itf-rs-store36.hpc.uiowa.edu/Shared/lss_schatterj 
  • itf-rs-store36.hpc.uiowa.edu/Shared/novaseq 
  • itf-rs-store36

[Closed] Planned Maintenance - High Performance Computing

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Service(s) affected
High Performance Computing
Category
Planned Maintenance

Research Services has been troubleshooting issues with the Argon HPC cluster and has identified a hardware failure on the head node. Running jobs will be killed at the start of the maintenance, and the service will be unavailable until the maintenance is complete.

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
Windows,
Microsoft SQL Server Hosting and Administration,
Virtual Server
Category
Planned Maintenance

Managed Windows Servers will be undergoing monthly patching during their normally scheduled maintenance window.

Please contact the ITS Help Desk if you are interested in the list of patches that will be applied or if you have any questions.

[Closed] Planned Maintenance - SiteNow

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Service(s) affected
SiteNow
Category
Planned Maintenance

SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.

[Closed] Planned Maintenance - Microsoft SQL Server Hosting and Administration

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Service(s) affected
Microsoft SQL Server Hosting and Administration
Category
Planned Maintenance

The shared hosting SQL Server instances IOWASQLPROD7 (IOWASQLHOST1/2/3) and IOWASQLPROD8 (IOWASQLSEC4) will be intermittently unavailable while ITS performs scheduled maintenance to migrate storage to new physical hardware.  Although no application changes are necessary for this maintenance, the extended database downtime may cause certain applications to hang and require a service restart after the work is complete.

A total outage of up to 90 minutes per system is expected sometime during this maintenance window.  Please contact the SQL Server DBA team at ITS-SQL-Help@uiowa.edu if you are

[Closed] Planned Maintenance - Printing in Computer Labs (ITCs) - PaperCut

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Service(s) affected
Printing in Computer Labs (ITCs)
Category
Planned Maintenance

The PaperCut Application server and the print servers will be inaccessible due to maintenance. This includes:

  •     Printing in the ITCs
  •     Web print for the ITCs
  •     Web interface for PaperCut
  •     Printing to charge printers
  •     Printing that requires the use of the PaperCut Client software

Printing to print queues on IOWAPRINT01, IOWAPRINT02, IOWAPRINT03, and IOWAPRINT04 will not be affected unless it requires the PaperCut client software. 

[Closed] Planned Maintenance - Data Center Operations & Services

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Service(s) affected
Data Center Operations & Services
Category
Planned Maintenance

There will be two separate ITS NES Datacenter Network Refresh project changes taking place on the October Infrastructure Day. See below for details:

  1. The ITF datacenter firewall uplinks will be moved.  This will occur on the non-active hardware first and thus should not incur any downtime due to the redundant nature of the datacenter firewalls.
  2. The ITF F5 uplinks will be moved to the new datacenter network fabric.  This will occur on the non-active hardware first and should not incur any downtime due to the redundant nature of the F5.

Testing by ITS staff will be completed and customer application

[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings

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Service(s) affected
Campus Data Network Connectivity
Building(s) affected
108 River Street,
Advancement Services Building,
Afro-American Cultural Center,
Art Building,
Asian Pacific American Cultural Center,
Beckwith Boathouse,
Blank Honors Center,
Calvin Hall,
Caywood Apartments,
Chemistry Building,
Currier Hall,
Dey House,
Gilmore Hall,
Goschke Family Wrestling Training Center,
Halsey Hall,
Hancher Auditorium,
Hawkeye Tennis and Recreation Complex,
Hoak Family Golf Complex,
Hospital Parking Ramp 1,
Hospital Parking Ramp 2,
Hospital Parking Ramp 3,
Hospital Parking Ramp 4,
Iowa Advanced Technology Laboratories,
Iowa Memorial Union Parking Ramp,
Jefferson Building,
Kuhl House,
Latino-Native American Cultural Center,
Lot 33,
Macbride Hall,
Mayflower Hall,
Nagle Family Clubhouse,
Newton Road Ramp,
Nonfiction Writing House,
North Campus Parking and Chilled Water Facility,
North Hall,
Obermann Center,
Old Capitol,
Pappajohn Business Building,
Parking Lot 13,
Parking Lot 18,
Parking Lot 34,
Parking Lot 40,
Parking Lot 56,
Parking Lot 65,
Parking Lot 9,
Parklawn Hall,
Performing Arts Annex,
Plaza Centre One,
Pomerantz Center,
Presidents Residence,
Pride Alliance Center,
Psychological and Brain Sciences Building,
Public Policy Research Building,
Shambaugh House,
Spence Labs,
Stanley Hydraulics Laboratory,
State Historical Society Building,
Stuit Hall,
Theatre Building,
Trowbridge Hall,
Visual Arts Building
Category
Planned Maintenance

ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.

There will be a brief interruption of network connectivity during the window.

[Closed] Planned Maintenance - Clarity Connect

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Category
Planned Maintenance

ITS staff will be perform maintenance on the SQL Server for Clarity Connect. During the maintenance window, calls will not route and users will be unable to access Clarity Connect