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Service status history
[Closed] Planned Maintenance - ICON Direct - McGraw Hill Connect
During this maintenance window, McGraw Hill Connect services will be temporarily unavailable. Status updates are available here.
[Closed] Planned Maintenance - ICON Direct - Pearson
During this scheduled maintenance, all Pearson platforms will be unavailable. This includes MyLab, Mastering, and Revel. Status updates here.
[Closed] Planned Maintenance - ICON Direct - WileyPlus
WileyPLUS will be conducting maintenance. During this time, purchasing access to WileyPLUS will be unavailable. Status updates here.
[Closed] Planned Maintenance - Telephone and Voice Services, Multiple Buildings - Analog Gateways
HCIS staff will be performing planned analog gateway maintenance, which will impact the listed buildings. The expected downtime is approximately 15 minutes, resulting in temporary dial tone interruptions during this window.
What to Expect: During the migration, dial tone service will be temporarily unavailable for the following systems:
- Elevator phones
- Fire alarm panels
- Area of Refuge communication systems
- Classroom phones
[Closed] Planned Maintenance - SPSS
ITS will be updating IBM SPSS license on the following server for 2026:
ibmspss-lm.iowa.uiowa.edu
[Closed] Service Degradation - Microsoft Teams Phone
Some Microsoft Teams Telephony users report losing telephony features despite being correctly licensed for the service in Microsoft Administration Center. The Unified Communications team is working with Microsoft on a resolution.
[Closed] Planned Maintenance - ICON Direct - WileyPlus
No downtime will incur during this window, but users may need to clear their cache following the maintenance. Status updates are available here.
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance from 11pm - 7am on the dates affected. Some applications may experience a temporary interruption of service.
Maintenance reference: #6851
[Closed] Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
[Closed] Planned Maintenance - ICON Direct - McGraw Hill SIMnet
The McGraw Hill SIMnet platform will be undergoing maintenance. During this time, SIMnet will be unavailable for up to 15 minutes and may be intermittently unavailable as application services are restarted and validated. Status updates here.