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[Closed] Planned Maintenance - Jobs@UIowa

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Category
Planned Maintenance

The Jobs@UIowa site vendor has scheduled system maintenance. The Staff careers page on the Jobs@UIowa site may be unavailable during this time.

[Closed] Service Degradation - High Performance Computing

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Service(s) affected
High Performance Computing
Category
Service Degradation

ITS Research Services is investigating reports of slowness with the new Argon homes system. 

[Closed] Planned Maintenance - System Monitoring and Alerting

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Service(s) affected
System Monitoring and Alerting
Category
Planned Maintenance

The primary monitoring servers will be migrated to a new network segment. A global silence will be set preventing any alerts from being sent until the migration is complete. This migration will also briefly impact the primary data source for Grafana.

[Closed] Outage - Gradescope

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Service(s) affected
Gradescope
Category
Outage

Access to Gradescope through ICON, as well as Gradescope.com, is producing a 500 error message and the Gradescope interface does not load as expected.  Gradescope Support has been informed and are investigating the issue.  

[Closed] Planned Maintenance - Clickers

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Service(s) affected
Clickers
Category
Planned Maintenance

During the maintenance window, Top Hat may be unavailable and visitors will see a maintenance page. Any educator who has made an assignment due during or shortly after the maintenance window should consider changing the due date/time so that students have adequate time to complete them.

[Closed] Service Degradation - ChatGPT Edu

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Service(s) affected
ChatGPT Edu
Category
Service Degradation
ChatGPT Edu is currently experiencing intermittent errors affecting some conversations. Users may experience interruptions or limited access while the issue is being addressed.

[Closed] Outage - Help Desk Live Chat

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Category
Outage
The ITS Help Desk Live Chat is currently unavailable. Our support teams are investigating the issue. Phone support at 319‑384‑4357 and email support at its-helpdesk@uiowa.edu remain available.

[Closed] Planned Maintenance - ICON Direct - Unizin eReader

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Service(s) affected
ICON Direct
Category
Planned Maintenance

The Unizin eReader, accessed through the "ICON Direct eTexts" link in ICON, will be unavailable during this maintenance window. Status updates can be viewed here.

[Closed] Planned Maintenance - Linux Software Mirrors

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Service(s) affected
Linux Software Mirrors
Category
Planned Maintenance

Linux software mirrors will be down for maintenance during this period.

[Closed] Planned Maintenance - Multiple Services

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Service(s) affected
High Performance Computing,
Large Scale Storage (LSS),
Interactive Data Analytics Service (IDAS)
Category
Planned Maintenance

ITS Enterprise Infrastructure will be upgrading network leaves in the ITF data center as part of April's infrastructure day. These updates are to address bug fixes. The updates will require reboots of the leaves that will result in the following Research Services systems having a network outage over the course of the maintenance window.

Argon HPC:

Access to the cluster will be unavailable during the outage window. Jobs that were submitted prior to the maintenance window will continue to run. Jobs running from the impacted LSS shares below will lose connection. Users will also be unable to mount