Service status history
[Closed] Outage - Large Scale Storage (LSS)
Due to a power outage this morning at Lindquist Center, some users may be having issues accessing or mounting their LSS Shares.
Shares that are impacted will start with "lc-rs-store*" or "lc-rs-storage*"
ITS Research Services is working to resolve this issue.
[Closed] Service Degradation - Interactive Data Analytics Service (IDAS)
IDAS Classroom instances are currently unavailable. Users will not be able to log in or launch new sessions for a specific class. Research instances on IDAS are not impacted.
ITS Research Services is working to resolve this issue.
[Closed] Service Degradation - Microsoft 365
Some users may not be able to access their Microsoft 365 mailbox using any connection method including browser, Outlook mobile, and the Outlook desktop client.
Microsoft has created a fix for these issues and is currently applying changes to fix the underlying problem.
[Closed] Planned Maintenance - Multiple Services, College of Public Health Building
Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade, wired and wireless connectivity will be down.
[Closed] Planned Maintenance - Campus Data Network Connectivity, Multiple Buildings
ITS will be migrating some of the wired networks located in the listed buildings to the campus fabric. Wireless services will not be impacted.
There will be a brief interruption of network connectivity during the window.
[Closed] Planned Maintenance - Multiple Services, Buildings
Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade, wired and wireless connectivity will be down.
[Closed] Planned Maintenance - Multiple Services - AP Replacement
A critical hardware component is failing in a substantial number of the University’s wireless access points (APs). With the rate of failure increasing, Information Technology Services (ITS) is proactively replacing all affected units ahead of the fall semester.
This project will involve every campus building and is scheduled to take place from Monday, July 7 through Friday, August 20, with work occurring Monday through Saturday.
During the replacement process, users may experience a brief interruption in wireless service—typically lasting 10 to 15 minutes—in areas without overlapping access
[Closed] Planned Maintenance - Clickers
Top Hat has scheduled maintenance on the first Sunday of every month, from 4:00 AM CT to 7:00 AM CT.
During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.
[Closed] Service Announcement - Microsoft 365
Due to recent updates from Microsoft, the default Office 365 landing page has shifted its focus toward Copilot integration. While this enhancement aligns with Microsoft's broader AI strategy, it has also introduced confusion for many of our users who are accustomed to accessing Outlook and other core Office apps directly.
To address this, we will be redirecting http://office365.uiowa.edu to the Microsoft 365 Apps landing page - https://m365.cloud.microsoft/apps/. This change will take place on Wednesday, July 9, 2025. Its objective is to streamline access to familiar tools like Outlook, Word
[Closed] Planned Maintenance - Multiple Services, Buildings
Network Engineering Services will be upgrading the campus wired infrastructure. During this upgrade wired and wireless connectivity will be down.