Breadcrumb
Service status history
[Closed] Planned Maintenance - ICON Direct - Order Tool
The backend systems for the ICON Direct Order tool will be undergoing an update. During this time, some or all parts of the OrderTool may be temporarily unavailable or experience brief interruptions. Status updates here.
[Closed] Planned Maintenance - SiteNow
SiteNow's hosting provider will be performing maintenance. Some applications may experience a temporary interruption of service.
[Closed] Planned Maintenance - Clickers
Top Hat has scheduled maintenance on the first Sunday of every month, from 4:00 AM CT to 7:00 AM CT.
During the maintenance window, Top Hat will be unavailable and visitors to app.tophat.com will see a maintenance page.
[Closed] Service Announcement - Two-Step Login with Duo Security
Effective April 17, the university will implement Duo Verified Push for the entire campus, including health care. This enhanced security measure will require users to enter a three-digit code presented on the screen into the Duo Mobile App when a service requires two-factor authentication. More information can be found on the ITS website.
[Closed] Planned Maintenance - Linux Software Mirrors
Linux software mirrors will be down for maintenance during this period.
[Closed] Planned Maintenance - Multiple Services
SiteNow websites and UI Digital Signage will be upgraded to pull events from the new University of Iowa Events platform. During the upgrade deployment, events displays may be unable to fetch events. Please refrain from re-saving events displays during this time as it might affect the stored filters.
[Closed] Planned Maintenance - Gradescope
Gradescope has a scheduled maintenance. During this time exporting submissions, access to Code Similarity Reports, and integration with LTI 1.3 will not be available. Additional information can be found on the Gradescope status page.
[Closed] Planned Maintenance - Plagiarism Detection
Turnitin will take a scheduled emergency maintenance. The following services will be impacted and unavailable through ICON or their dedicated websites during this time:
- Originality (including all Integrations)
- SimCheck (including Integrations)
- Similarity (including Integrations)
- Turnitin Core API (including Integrations)
- Crossref Similarity Check
- Authorship
- Roster Sync
- Feedback Studio for iOS
- iThenticate
- iThenticate (via API)
- Canvas Plagiarism Framework
- Integrations through LTI 1.3
[Closed] Planned Maintenance - JAMF Pro Apple Device Management
The Jamf service will be upgraded to version 11.15. There should be no interruption of services to users.
[Closed] Outage - Multiple Services, Buildings
Construction work by contractors operating in the Southwest campus area has inadvertently caused a power outage for some buildings. As a consequence of this issue, network and other IT services, including voice services, are not available in these buildings until power is restored.
ITS is standing by to restore services after power is restored. We expect to have services back online later this afternoon